MEMO: All Apartment Residents – How to stay cool and safe in extreme heat

This memo was handed out to all Apartment residents (Independent & Assisted Living) on July 30, 2021

MEMO

Date:                July 30, 2021
To:                   All Apartment Residents: Independent & Assisted Living
Re:                   How to stay cool and safe in extreme heat
________________________________________________________________________

Dear Residents,

We recently went through a major heatwave in British Columbia, and some higher temperatures are beginning again. We wanted to take a moment and remind residents how to stay safe and cool during these hot days.

How to keep your body cool and comfortable:

  • Drink lots of fluids (Top #1 tip to keep cool)
  • Stay in a cool space (Top #2 tip to keep cool)
  • Wet a facecloth or hand towel with cold water and put it on the back of your neck.
  • Dress appropriately – loose fitting, light colored and breathable
  • Pay attention to how you feel and watch for symptoms of heat illness (see below)

 

How to keep your suite cool and comfortable:

 

  • Turn off the heat in your room on the thermostat
  • If you have air-conditioning, keep your doors and windows closed to keep the cold air in
  • Close your blinds or curtains in bedroom and living room
  • Do not go outside, or choose to take your walks early morning
  • Take a break if your suite is hot, and spend some time on the 1st floor of your building in the air-conditioned common areas. Bring a book, or some knitting and relax.

If you can’t get cool enough, call your family or support friends and check in. Let them know you could use some help. Try to plan a visit with your family who has air-conditioning.

Heat Exhaustion Symptoms

Anyone with one or more of these symptoms should move to a cool space immediately and let someone know they are not feeling well; skin rash, heavy sweating, headache, dizziness or fainting, nausea or vomiting, rapid heartbeat and breathing, muscle cramps, extreme thirst, and/or dark urine or decreased urination.

Heat Stroke Symptoms

Anyone with any of these symptoms should call 911 immediately; high body temperature, dizziness or fainting, confusion, lack of coordination, very hot and red skin.

Stay cool!

Sincerely,

Cheryl Dawes
Manager of Community Enrichment – 604 851 4020

 

*Update* Hair Salon Pricing Changes – Effective August 1, 2021

As of August 1, 2021, the pricing at the hair salons on campus will be the following:

JUNE 24, 2021 – ASSISTED LIVING – TERRACE EAST – CHANGE TO SOCIAL VISITS

JUNE 24, 2021 – ASSISTED LIVING – TERRACE EAST – CHANGE TO SOCIAL VISITS

This memo was handed out to Assisted Living residents June 23, 2021

MEMO

Date:         June 18, 2021
To:              All Terrace East Residents
Re:             More Ways to Visit
________________________________________________________________________

Dear Residents of Terrace East,

We are delighted to share that almost all residents have now received both of their COVID vaccines. In Terrace East 95% of residents have had both vaccines. In Pavilion and Terrace West it’s 94% and in Primrose Gardens it’s 91%. This is great news and it means that we can open up some new guidelines and ways to visit.

  1. Visiting other Terrace East Residents – Starting today you can visit other Terrace East residents in their suites. Up to three residents may visit together in the same suite. Keep your group consistent. Visitors may not join the group.
  2. Visiting Residents in Other Buildings – You can go into other buildings on the Menno Place campus to visit. Menno Home and Menno Hospital still have special visitation rules in place that must be followed.
  3. Getting a Visit from a Resident in Another Building – Menno Place residents from other buildings can book a visit to come in and see you. Two or three Terrace East residents may meet with a guest at the same time, in the same suite.

There are no changes to the social visit program in Terrace East at this time. Family and friends from one household can book their visit online, 48-hours in advance. All visitors to Terrace East must keep their mask on at all times. Residents are not required to wear

Thank you for working with us to keep everyone safe!

Sincerely,

Cheryl Dawes
Manager of Community Enrichment

Fire Education Meeting Notes

David Janzen, Building Services & Emergency Response Coordinator, has been educating residents in each independent and assisted living buildings about what to do in case of a fire in their suite, and what to do if they hear fire bells.
We wanted to share the full notes that David went over at each lunch meeting and provide some visual awareness of where their emergency placard is in each building suite type.

Fire Safety Education Week for The Apartments

MEMO – ASSISTED LIVING – TERRACE EAST – SPRING REMINDERS

MAY 31, 2021 – ASSISTED LIVING – TERRACE EAST –  SPRING REMINDERS

This memo was handed out to Assisted Living residents on June 1, 2021

MEMO

Date:        May 31, 2021
To:            All Tenants of Terrace East and Their Families and Friends
Re:            Spring Reminders
________________________________________________________________________

Dear Residents & Families of Terrace East,

As we head into the warmer weather we wanted to give you a couple of reminders:

  1. Medications for Outings – If you are going out and will be away during your medication time please call the LPN ON DUTY at 604-615-7652 to arrange to take your pills with you.
  2. Spring Cleaning – It’s a great time of year to take a look around the suite and see if there is any winter clothing to be packed away or any clutter that can be cleared. Family and friends can book a visit to come in and assist residents in getting ready for spring and summer.
  3. Food items – During your visit ensure expired food from fridge, cupboards and counters are disposed of in garbage. Clean fridge as necessary.

 

  1. No More Grocery Deliveries – Staff are no longer delivering groceries. Families will deliver groceries and other items during their scheduled visits.
  2. Air conditioners – All air conditioners must be installed by Menno Place staff. Call Claire 604 851-4004 to request installation.
  3. Wear Sunscreen – Enjoy these sunny days but remember to wear sunscreen to protect your skin. Add a hat for even better protection and don’t forget to drink lots of water if you’re out in the heat.

Cheryl Dawes
Manager of Community Enrichment

Mask Wearing at Menno Place

Can you explain about mask-wearing at Menno Place?

There was a comment about mask wearing and we provided an explanation – here it is for those of you who may have missed it in the other discussion.
The reality of mask wearing is going to be a bit complex at Menno Place as we have varying levels of care on our campus of care. Our requirements for mask wearing are according to the expectations of the BC Public Health Orders and the Fraser Health requirements for Long-Term Care Homes (Menno Home, Menno Hospital) and Assisted Living (Terrace East).

1. In long-term care and assisted living – all social visitors (if you booked using the online calendar) and essential visitors are expected to wear a mask at all times. This includes when you are out on a patio or outside area for your visit. If you enter through the building door or were screened by the Visitation host to have your visit, you are under these Fraser Health orders to keep your mask on at all times. There are other expectations to mitigate risk of COVID transmission to your loved one, the other residents and staff such as being actively screened at entrance.

2. In long-term care and assisted living – no mask wearing by residents. This is not required under any circumstance, including while on isolation. Residents may choose to wear a mask if they wish. This is stated in Fraser Health’s orders.

3. Inside independent living – Primrose Gardens, Terrace West, Pavilion: no mask wearing required by any resident. This is optional for residents and should be evaluated by the resident based on their risk (such as medical issues and vaccination status). We are asking residents to wear a mask when they gather for meals – en route to and from the dining room and when they are not eating. This is because they will encounter so many more people during this activity and the risk of COVID transmission increases. Masks are required by Registered Visitors at all times, including within the apartment suite.

4. The outside spaces of Menno Place alongside the Apartments such as Living Waters Gazebo, patios at Primrose Gardens, Terrace East, Pavilion – masks are not required. Anyone visiting in these areas is guided by the Public Health Orders for outside gatherings. The Public Health Orders remind us to use our layers of protection which may include mask wearing but it is not required. The orders state that up to 10 people can gather in an outside space – do not gather with new groups of people, stick to the same people (see link below). Both independent living residents and assisted living residents make use of these spaces for outside visits.

For Terrace East, (Assisted Living) an outdoor visit is not booked through the social visitor program/online calendar. You may arrange an outside visit with your loved one directly where they meet you outside without you entering the building. If you need to enter the building, you must book an online social visit using the booking calendar. If a resident needs assistance to meet you outside due to their mobility, you must arrange this with Cheryl Dawes, Manager, Community Enrichment – 604.851.4020.

5. Staff must wear masks. All staff are required to wear both mask and goggles when they are within resident spaces in long-term care and assisted living. Why these different rules? The logic here involves the fragility of the residents in these various levels of care. Those in long-term care often have more complex medical issues and are in close proximity to each other most of the time which makes the spread of COVID more likely. Those of us coming in from outside of the building are always the source of COVID exposure. For this reason, ALL efforts are made to reduce the risk when we enter and spend time in the long-term/assisted living resident space.

Those living in Independent Living apartments are living under the same regulations as the rest of us in the public – the Public Health Officer’s restrictions for all British Columbians. These are found here: https://www2.gov.bc.ca/…/con…/covid-19/info/restrictions

The additional layer of protection that Menno Place has put in place for residents in Independent Living is the Registered Visitor program. We are waiting for the residents to have their 2nd dose and also to see the community prevalence reduced before assessing the necessity of this additional layer of protection. Unlike regular apartment buildings in the community, our independent living residents are gathering together for meals and (soon) social activities. These gatherings bring a higher level of risk for COVID transmission. We are mitigating this additional risk with the Registered Visitor program (extremely successful – thank you!). We are also audited by Fraser Health on our infection control protocols in the Independent Living buildings, so we put other measures in place as well including sanitizing stations, enhanced cleaning, etc. that are not required in community apartment buildings. These are some of the differences between an apartment building in the community and our independent living apartments.

Outside gathering restrictions for British Columbians are listed on the link above. It says “continue to use layers of protection and maintain physical distancing”. Those layers involve visiting in a bubble/core household, mask wearing, social distancing, vaccination. We do not supervise the layers that families/friends choose with their loved ones in Independent Living or outside visits for Assisted Living. We expect that visitors who are visiting their loved ones are putting in place layers of safety that will not bring harm. This has proven to be the case as we have not had an instance of a visitor bringing a COVID exposure to residents in Independent Living.

Dr. Bonnie Henry has repeatedly shared that outside is safer than inside – the mask requirement from the PHO is for inside spaces only, such as stores, at this time. It is not a requirement for outside visits.

In summary, there are stricter restrictions for inside visits (versus outside visits) AND there are stricter restrictions for inside visits for residents living in long-term care and assisted living.

MAY 2, 2021 – TERRACE EAST – OFF ISOLATION

COVID UPDATE – May 2, 2021 – Terrace East (TE)

OFF ISOLATION!

NEW COVID POSITIVE CASES  = 0 (0 residents / 0 staff)

TOTAL COVID POSITIVE CASES = 2 (0 residents/ 2 staff)

TOTAL NEW SYMPTOMATIC = 0 (0 resident / 0 staff)

SWABBED FOR COVID – All resident and staff COVID swabs returned negative – Terrace East is OFF isolation!

APRIL 28 – TERRACE EAST – Total COVID positive T= 2 NO NEW CASES OF COVID

COVID UPDATE – April 28, 2021 – Terrace East (TE)

NO NEW CASES OF COVID!

NEW COVID POSITIVE CASES  = 0 (0 residents / 0 staff)

TOTAL COVID POSITIVE CASES = 2 (0 residents/ 2 staff)

TOTAL NEW SYMPTOMATIC = 0 (0 resident / 0 staff)

SWABBED FOR COVID – 24 residents swabbed for COVID-19 and ALL are negative

We are waiting for staff swab test results to be reported.

Portable Air Conditioners in Menno Apartments

Important Notice regarding new air conditioning units purchased for Menno apartment suites.