September 17, 2021 – TERRACE EAST NOW ON OUTBREAK – New COVID positive = 1 resident (T=6)

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COVID UPDATE – September 17, 2021 – Terrace East Outbreak

NEW COVID POSITIVE CASES = 1 

TOTAL COVID POSITIVE CASES = 6 (6 residents | 0 staff)

We are sad to report an additional COVID positive resident in Terrace East. This was the only swab that came back COVID positive from the point-prevalence testing done on floors 1-4, all others are negative result.

Terrace East staff team continue to put into place all the infection control protocols, working closely with the Fraser Health Infection Control Protocol lead. All residents of Terrace East remain on isolation in their apartment suites. The safest place to be is in the apartment suite. All who enter their suite are wearing full personal protective equipment.

Essential Grocery Delivery: We are pleased to open up grocery delivery to three days/week: Tuesday, Wednesday and Thursday from 1pm – 5pm. Please only deliver at the end of the day if you are unable to come earlier. Our Visitation Hosts will deliver the groceries to your loved one before 6pm when their shift is finished.

Television Announcements: John Dyck (Chaplain) and Leonard Klassen (Life Enrichment Coordinator) are now providing updates on the Channel 10 television station on Fridays at 11am. There will be a second time-frame, but it has not, yet, been scheduled. This will keep your loved ones in the loop about what is current at Menno Place and in their apartment as it relates to COVID. If there is a question that they would like answered, the resident or loved one can phone Leonard Klassen with the question: 604.851.4006 or email him: Leonard.Klassen@Mennoplace.ca

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Independent Living Apartments:

The other apartment buildings are NOT on outbreak. Residents continue to use the dining room and have visitors to their suite. Be cautious as COVID continues to be transmitted in our community.

How can you stay safe?

  • Ask your loved one if they have any COVID symptoms, no matter how mild – see below.
  • Wear a mask when you are inside the building in common areas. For residents – only take the mask off when you are eating in the dining room.
  • If you are unvaccinated and visiting your loved one, you must wear a mask even when alone with your loved one in their suite.
  • Practice hand hygiene – sanitize upon entrance to the building.
  • Practice social distancing with others who you may encounter when you are in the building, including in the elevator and common areas.
  • Encourage your loved one to be cautious about going out. The prevalence of COVID has increased in Abbotsford and the less “going out” they are doing, the less opportunity to contract COVID. This includes attending church.

COVID Symptoms

ASK: Do you have NEW ONSET of COVID-19-like symptoms? Follow COVID-19 testing instructions if the answer is yes.

  • Fever (above 37.8C)
  • Cough
  • Nausea
  • Headache
  • Chills
  • Sore Throat
  • Runny nose
  • Loss of sense of smell
  • Vomiting
  • Loss of appetite
  • Extreme fatigue or tiredness
  • Body aches
  • Loss of sense of taste
  • Difficulty breathing
  • Diarrhea

What to do if your loved one has symptoms:

September 16, 2021 – TERRACE EAST NOW ON OUTBREAK – New COVID positive = 0 (T=5)

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COVID UPDATE – September 16, 2021 – Terrace East Outbreak

NEW COVID POSITIVE CASES = 0 

TOTAL COVID POSITIVE CASES = 5 (5 residents | 0 staff)

We are happy to report that, at this time, we have no new COVID positive residents or staff. We await the results of the point prevalence testing from floors 1-4.

Terrace West is NOT on outbreak. Residents in Terrace West may continue to use the dining room.

September 14, 2021 – TERRACE EAST NOW ON OUTBREAK – New COVID positive = 1 (T=3)

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COVID UPDATE – September 14, 2021 – Terrace East Outbreak

NEW COVID POSITIVE CASES = 1 resident

TOTAL COVID POSITIVE CASES = 3 (3 residents | 0 staff)

We are sad to report that a third case of COVID was confirmed today with 2 additional residents swabbed. This resident was symptomatic and swabbed by Terrace East nurse. Families have been informed. Even the mildest symptoms must be reported to the nurse so that a COVID swab can be done. Many fully vaccinated individuals are experiencing COVID with mild symptoms. Please encourage your loved one to report their symptoms.

Point prevalence testing was completed yesterday for residents on the 5th and 6th floors. Results are not yet returned. All staff who worked in Terrace East between September 8 and 12th have also been ordered to be swabbed in this first point-prevalence. This is usually the first thing that is done when a COVID positive person is identified. The swabbing of all people surrounding the COVID positive provides a baseline of information about where COVID is present in the building. This gives Public Health a clearer picture and enables effective action.

With this news, Public Health has declared the entire Terrace East apartment building on outbreak. This means that all residents must remain in their apartment suites. Terrace West is NOT on outbreak. Residents in Terrace West will be given information about using the dining room tomorrow when we hear back from public health.

PLEASE NOTE: WE WILL BE ACCEPTING GROCERY DELIVERIES ON THURSDAYS FROM 1PM – 3PM.
We may open up more opportunities as we are able, but this is what we can do at this time.

See memo (below) for information on how to manage resident appointments. It is unlikely that a service provider will provide services to someone who is living in a COVID outbreak setting unless those services are life-sustaining such as dialysis, chemotherapy or post-surgical treatment. In these cases, it is likely that a resident will need to wear full PPE for their appointment.

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The following memo is being handed out tonight to the residents of Terrace East:

MEMO

Date:             September 14, 2021

To:                  Residents of Terrace East

Re:                  Three COVID-19 positive residents in Terrace East

__________________________________________________________________

There is a third COVID positive resident in Terrace East. As a result all of Terrace East is on outbreak. In addition, two residents have been swabbed (tested) for COVID. Families have been notified.

Outbreak means that all residents of Terrace East must remain in their apartment suite until the outbreak is declared over. Meals will be delivered to your suite. Loved ones can drop off groceries on Thursdays from 1pm – 3pm beginning on Thursday, September 16, 2021. These will be delivered to your suite.

Your care givers will be coming into your suite wearing full Personal Protective Equipment – mask, gown, goggles and gloves. This does not mean that you are COVID positive. It is a layer of protection to keep both yourself and your caregiver safe. You may also wear a mask. This is an additional layer of protection. Menno Place will provide medical masks to your apartment suite.

If you need to go to an appointment, please follow these directions:

Phone your service provider (Renal speciality for dialysis, oncologist, surgeon, dentist, etc.) and ask them how to manage your appointment as you are living in a COVID outbreak apartment building. They will provide you with details on how to receive a life-sustaining treatment or they will re-book your appointment when it is safe to do so.

This is a difficult time for residents, especially as we do not know how long it will be that we are on outbreak. It is a good idea to phone the people you love and connect with them regularly. We are encouraging them to phone you.

We are pleased to remind you that we have a very high percentage of fully vaccinated residents and staff. We are finding in the Menno Home outbreak that the severity of the symptoms is significantly less for those vaccinated than for the unvaccinated. This is very good news. It reminds us, however, that it is essential to report even the mildest of symptoms to the nursing team

Vaccine is not 100% protection, but it is the BEST protection against severe illness, hospitalization and death. There are still fully vaccinated individuals contracting COVID and going to intensive care. Of the fully vaccinated in ICU, the majority of them are over 70 years old. This is still a dangerous illness for the elderly, especially for those who have multiple health issues.

We will arrange for Chaplains and Recreation to provide support for you through phone calls and TV programs (channel 10). We will keep you posted on when to watch for updates.

If you have any symptoms (below) that are new to you or getting worse, call the nursing team to receive a swab.

If you have any questions, please call Leonard Klassen, Life Enrichment Coordinator: 604.851.4006

Sincerely,

Cheryl Dawes, Manager, Community Enrichment

 

 Do you have any of these COVID symptoms – even mildly? Get tested!

Fever or chills? Cough? Unproductive cough?
Sore throat? Extreme fatigue or tiredness?
Body aches? Muscle aches? Diarrhea?
Difficulty breathing? Loss of sense of smell or taste?
Loss of appetite? Headache?
Nausea or vomiting?  

 

 

September 13 & 14, 2021 – TERRACE EAST – New COVID positive = 0 (T=2)

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COVID UPDATE – September 13 & 14, 2021 – Terrace East

NEW COVID POSITIVE CASES = 0 residents

TOTAL COVID POSITIVE CASES = 2 (2 residents)

We are working on a system to open essential grocery deliveries for residents of Terrace East and will update you shortly.

Previously reported:

Residents of the 5th and 6th floor of Terrace East are now on droplet precautions.
This means that they are to remain in their apartment suites. All who enter their suites must wear full PPE.
All meals for 5th and 6th floor residents delivered to their suites.

No social visits for any Terrace East residents. No outings or exiting the TE building.
Essential visitors permitted – call Cheryl: 604.851.4020 if you are designated as an Essential Visitor.

Recreation activities temporarily suspended. A memo for residents will be handed out today and published on this site as well.

As we are in a time of high COVID prevalence, it is essential that everyone returning from Hospital (ER or admitted) receives a COVID test and obtains the results PRIOR to returning to Menno Apartments. Cheryl Dawes, Manager, Community Enrichment and her team are able to help residents and families navigate steps that keep residents and staff safe, including communication with Fraser Health.

MANDATORY MASKS FOR RESIDENTS: As a result of this situation, we require all Apartment residents to wear masks (mandatory) when they leave their apartment or when a visitor (IL) is in the apartment with them. It has been several weeks since we announced mandatory masks for all visitors. Medical grade masks are the preferred mask to be worn and are available at the foyer in every apartment for both residents and visitors.

WHAT TO DO IF YOUR LOVED ONE IS IN HOSPITAL AND THEN RETURNING HOME: We will be putting a poster on every apartment door that outlines what family should do if their loved one needs to go or return from hospital. As the apartment resident lives in communal living, their return from ARH puts at risk many others if they are COVID positive.

  1. INFORM MENNO PLACE OF HOSPITAL VISIT TO ER OR HOSPITAL ADMISSION – If your loved one goes to Hospital for any length of time (ER or Admitted), you must call our nursing team to inform them – Nursing Team: 604.615.7652.
  2. INFORM MENNO PLACE OF REQUESTED RETURN FROM HOSPITAL: Additionally, Cheryl and her team will provide the support you need to ensure that your loved one does not return to Menno Apartments with a COVID positive result. Do not discharge them or return from ER without the results of the COVID test. If they are COVID positive, Cheryl Dawes, Manager, Community Enrichment and her team will provide the support you need to navigate this situation while keeping others safe.
  3. KEEPING OTHERS SAFE: The protocols for a COVID positive resident include isolation in their room and full PPE (personal protective equipment) for the staff. It also includes enhanced cleaning of any objects touched by a COVID positive individual (railings, door handles, elevator buttons). If we don’t know about your loved one’s test result or pending test result, we can’t do everything required to keep other residents and staff safe.

ASK THE DAILY SCREENING QUESTIONS: As COVID prevalence has become greater in our community, it is all the more important to have these daily questions asked to each resident. We are encouraging family members to include these questions in your conversations. Click here for Screening Questions.

Memo for families and loved ones of residents in Terrace East / Terrace West

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Memo / Notes for Families and Loved ones of residents in Terrace East/West

In order to get an accurate picture of how COVID has impacted Terrace East, there will be NO visitors and NO outings for residents. This includes any activity where a resident exits the apartment building such as going for a walk, outdoor visits with loved ones, church, etc.
In the past, family and friends have used the enterphone to call their loved one and enter in the early morning or after Visitation Host hours. This has also happened through the parkade or other external doors. Please be advised that entering Terrace East or taking a resident out of Terrace East without arrangement with Cheryl Dawes, Manager, Community Enrichment is in violation of the Public Health Order and is subject to penalties outlined in the Public Health Act. Video surveillance is active at all entrances to the building.

Urgent (life-dependent) medical appointments will likely be permitted for residents but must be arranged. Please call Cheryl Dawes, 604.851.4020 to make arrangements. She will have to get permission from the Medical Health Officer for any exception.

Also, we are not receiving drop-off deliveries at this time. All essential deliveries must be arranged through Reception: 604.851.4004. This is because all of our staff who worked in the past 4 days must get a COVID swab before returning to work. This means that we are very short-staffed in Terrace East. We appreciate your understanding. In the past, we allowed “essential deliveries” to include cheezies, pop and other extras. At this time, we will only accept items that are essential to the life of the resident such as incontinence products, hearing aids and medications.

Please phone your loved one to encourage them! This news will hit hard today and they need to know that they are not abandoned or alone. We encourage you to call them often!

Terrace West – Communal dining in the Dining Room continues for Terrace East floors 1-4 and Terrace West (separated in the dining room). Terrace West may have social visitors and personal service providers at this time. Residents required to wear a mask when out of their apartment or with others inside their apartment. Activities are temporarily suspended.

If you have questions, please call Leonard Klassen, Life Enrichment Coordinator: 604.851.4006

AUGUST 9, 2021 – TERRACE EAST COVID-19 EXPOSURE

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COVID UPDATE – August 9, 2021 – Terrace East (TE)

NEW COVID POSITIVE CASES  = 1(0 residents / 1 staff)

TOTAL COVID POSITIVE CASES = 1 (0 residents/ 1 staff)

TOTAL NEW SYMPTOMATIC = 0 (0 resident / 0 staff)

Dear Tenants and Families of Menno Terrace,

We are writing to notify you that someone at Menno Terrace was diagnosed with COVID-19. The Fraser Health COVID-19 Public Health team is working with the staff at the home to identify anyone who may have been exposed and to take steps to protect the health of all tenants and staff. Our Medical Health Officer has not declared a COVID-19 outbreak at this time.

This exposure does not mean you/your famly member is sick with COVID-19. Tenants and staff will be screened twice-daily for any signs of illness. Those who develop symptoms will be isolated, tested for COVID-19 and provided the care they need.

The health and safety of tenants and staff is our first priority and a responsibility we take very seriously. To date, as part of our proactive management, Fraser Health has worked to ensure enhanced measures are in place to prevent the spread of COVID-19 at this home.

Your loved one may be required to isolate based on their exposure and COVID-19 vaccination status. We know that staying away from your loved one is very difficult and we appreciate your cooperation with the goal of keeping residents, staff and medical staff healthy. At this time there are no residents in isolation. Visits continue with screening by the Visitation Hosts.

Staff at this home will continue to provide care and services to you to enhance your safety and well-being while maintaining routines where it is safe to do so. We will also keep you up-to-date if there are any changes related to your family member’s health status.

For general information about COVID-19, call 8-1-1, or visit HealthLinkBC:

https://www.healthlinkbc.ca/health-feature/coronavirus-covid-19.

If you have further questions, please contact Cheryl Dawes, Manager, Community Enrichment, Tel. No. 604-851-4020

MEMO: All Apartment Residents – How to stay cool and safe in extreme heat

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This memo was handed out to all Apartment residents (Independent & Assisted Living) on July 30, 2021

MEMO

Date:                July 30, 2021
To:                   All Apartment Residents: Independent & Assisted Living
Re:                   How to stay cool and safe in extreme heat
________________________________________________________________________

Dear Residents,

We recently went through a major heatwave in British Columbia, and some higher temperatures are beginning again. We wanted to take a moment and remind residents how to stay safe and cool during these hot days.

How to keep your body cool and comfortable:

  • Drink lots of fluids (Top #1 tip to keep cool)
  • Stay in a cool space (Top #2 tip to keep cool)
  • Wet a facecloth or hand towel with cold water and put it on the back of your neck.
  • Dress appropriately – loose fitting, light colored and breathable
  • Pay attention to how you feel and watch for symptoms of heat illness (see below)

 

How to keep your suite cool and comfortable:

 

  • Turn off the heat in your room on the thermostat
  • If you have air-conditioning, keep your doors and windows closed to keep the cold air in
  • Close your blinds or curtains in bedroom and living room
  • Do not go outside, or choose to take your walks early morning
  • Take a break if your suite is hot, and spend some time on the 1st floor of your building in the air-conditioned common areas. Bring a book, or some knitting and relax.

If you can’t get cool enough, call your family or support friends and check in. Let them know you could use some help. Try to plan a visit with your family who has air-conditioning.

Heat Exhaustion Symptoms

Anyone with one or more of these symptoms should move to a cool space immediately and let someone know they are not feeling well; skin rash, heavy sweating, headache, dizziness or fainting, nausea or vomiting, rapid heartbeat and breathing, muscle cramps, extreme thirst, and/or dark urine or decreased urination.

Heat Stroke Symptoms

Anyone with any of these symptoms should call 911 immediately; high body temperature, dizziness or fainting, confusion, lack of coordination, very hot and red skin.

Stay cool!

Sincerely,

Cheryl Dawes
Manager of Community Enrichment – 604 851 4020

 

*Update* Hair Salon Pricing Changes – Effective August 1, 2021

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As of August 1, 2021, the pricing at the hair salons on campus will be the following:

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JUNE 24, 2021 – ASSISTED LIVING – TERRACE EAST – CHANGE TO SOCIAL VISITS

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JUNE 24, 2021 – ASSISTED LIVING – TERRACE EAST – CHANGE TO SOCIAL VISITS

This memo was handed out to Assisted Living residents June 23, 2021

MEMO

Date:         June 18, 2021
To:              All Terrace East Residents
Re:             More Ways to Visit
________________________________________________________________________

Dear Residents of Terrace East,

We are delighted to share that almost all residents have now received both of their COVID vaccines. In Terrace East 95% of residents have had both vaccines. In Pavilion and Terrace West it’s 94% and in Primrose Gardens it’s 91%. This is great news and it means that we can open up some new guidelines and ways to visit.

  1. Visiting other Terrace East Residents – Starting today you can visit other Terrace East residents in their suites. Up to three residents may visit together in the same suite. Keep your group consistent. Visitors may not join the group.
  2. Visiting Residents in Other Buildings – You can go into other buildings on the Menno Place campus to visit. Menno Home and Menno Hospital still have special visitation rules in place that must be followed.
  3. Getting a Visit from a Resident in Another Building – Menno Place residents from other buildings can book a visit to come in and see you. Two or three Terrace East residents may meet with a guest at the same time, in the same suite.

There are no changes to the social visit program in Terrace East at this time. Family and friends from one household can book their visit online, 48-hours in advance. All visitors to Terrace East must keep their mask on at all times. Residents are not required to wear

Thank you for working with us to keep everyone safe!

Sincerely,

Cheryl Dawes
Manager of Community Enrichment

Fire Education Meeting Notes

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David Janzen, Building Services & Emergency Response Coordinator, has been educating residents in each independent and assisted living buildings about what to do in case of a fire in their suite, and what to do if they hear fire bells.
We wanted to share the full notes that David went over at each lunch meeting and provide some visual awareness of where their emergency placard is in each building suite type.

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