Terrace East
We are officially off enhanced precautions at Terrace East. All activities can resume as before.
Thank you to TE team for all your hard work for the past two weeks. Please continue to be diligent in hand washing and following all other infection control measures.
Due to increased cases of COVID-19 in the Terrace East Assisted Living Apartment, Public Health has placed the building on Enhanced Monitoring. Please see the memo below for detailed information regarding dining, recreation activities, mask wearing and visiting. As the Terrace West Independent Living Apartment is connected to Terrace East, residents in this apartment will also be impacted. A separate memo for Terrace West residents is also included below.
MEMO
Date: June 3, 2024
To: Terrace East Residents
Re: Enhanced Monitoring – Update re: COVID-19 Cases
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Dear Residents of Terrace East,
Unfortunately, I am writing to inform you have we have several cases of COVID-19 in Terrace East. Additionally, some staff and Terrace West residents are symptomatic. Please inform care staff if you aren’t feeling well.
Public health has placed Terrace East on Enhanced Monitoring. Effective immediately, the following protocols are in place:
Thank you for your patience and understanding. We will get through this together. As a reminder, showing care and concern for each other is our overarching approach. Let’s do our part in stopping the spread.
Leonard Klassen, Manager of Community Enrichment
MEMO
Date: June 3, 2024
To: Terrace West Residents
Re: Update re: COVID-19 Cases in Terrace East – Impacting Terrace West
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Dear Residents of Terrace West,
Public health has placed Terrace East on Enhanced Monitoring due to increasing numbers of residents with COVID-19 and has put screening and mask requirements in place for Terrace East. As a result of that, we are closing the dining room and stopping in-person recreation activities for both Terrace East and Terrace West.
Effective immediately, staff will be delivering your meals to your suite.
Morning break snacks will be available for pick-up in the Terrace West bistro.
I’d like to remind you that there are some activities available on channel 10. The bistro area remains open. Please note that we are postponing the Men’s Breakfast – stay tuned for the new date.
If you are sick, we are asking that you stay in your suite unless you are on your way in/out of the building, and we’d appreciate if you’d wear a mask in this situation. Symptoms to watch for include fever/chills, cough, shortness of breath, fatigue, muscle/body ache, headache, new loss of taste/smell, sore throat, congestion/runny nose, diarrhea/nausea/vomiting.
Thank you for your patience and understanding. We will get through this together. As a reminder, showing care and concern for each other is our overarching approach. Let’s do our part in stopping the spread.
Leonard Klassen, Manager of Community Enrichment
For family and friends, further updates will be communicated under the ‘Visiting Updates’ section on our homepage HERE.
You may also want to take a few minutes to refamiliarize yourself with our covid, flu or cold protocols for visitors HERE.
Thank you for playing your part in keeping our residents and staff safe!
BC Hydro will be conducting a planned power outage on Friday, November 10th from 10am to 12pm. This is so that they can do some equipment maintenance.
The outage will affect the Primrose Gardens, Terrace East and Terrace West buildings. The emergency generators will provide power to one elevator in each building and essential power including hallway heating and some kitchen power. Residential apartments will be without power, heat and light during this time.
Lunch will still be served in each dinin room at the usual time. Residents should start coming down to lunch early as there will be longer lines at the elevator. Please be patient and do not attempt to take the stairs if that is not a usual activity for you. Residents are welcome to come down to the lobby if their apartment is uncomfortable during this time.
As the prevalence of COVID increases in our community, please use all the safety measures available to keep your loved one and their neighbours safe.
Although the Public Health Order calls for rapid testing for all visitors on the Menno Place campus, the inventory does not allow for rapid testing at the Independent Living Apartments. Please continue to self-screen (no symptoms), practice safe distance from others (6ft), wear a mask at all times (even with your loved one) and use hand hygiene (frequently) in order to enter the apartment building.
Continue to advise your loved one of all the layers of protection. We heard today from the Medical Health Officer that the efficacy of the vaccine increases from 60% to 75% with the 3rd booster shot. If your loved one is not fully vaccinated, please encourage them to become fully vaccinated.
Currently, our vaccination rates in the Apartments are:
Fully vaccinated (2 shots plus booster):
On Dec. 31, 2021, Dr. Bonnie Henry, BC Public Health Officer announced that only essential visitors will be allowed to visit residents in long-term care: Menno Home and Menno Hospital – CLICK HERE FOR ANNOUNCEMENT
Assisted Living (Terrace East) continues social visits for residents with rapid test.
Independent Living continues social visits for vaccinated visitors.
Date: December 29, 2021
To: TE, TW, Pavilion Residents
Re: COVID-19 Positive in Primrose Gardens – TAKE EXTRA PRECAUTIONS
COVID-19 POSITIVE – PRIMROSE GARDENS
A resident of Primrose Gardens has been identified as COVID positive. Those in contact with the resident have been swabbed for COVID and are waiting for their test results.
ALL APARTMENT BUILDINGS: As the Omicron variant of COVID becomes VERY prevalent in our community, the likelihood of contracting COVID-19 increases for us all. This is the time to take extra precautions to keep yourself safe. As a member of a vulnerable population and a resident on a campus-of-care, you need to exercise extra safety measures.
EXTRA PRECAUTIONS: The Omicron variant of COVID is extremely transmissible and can infect those who have had all vaccinations (including 3rd booster shot) as well as those who previously tested positive for COVID. Take ALL precautions, including self-isolating for your own protection. Wear a medical mask (do not wash) provided in the foyer. Take 2 or 3 to carry with you so you always have one available.
VISITORS: Your visitors must have a negative rapid test result before entering the apartment building/your suite. All (you and your visitor) must wear a mask at all times, including in your suite while visiting. Use hand sanitizer frequently and wash hands with warm, soapy water often. No unvaccinated people are permitted inside the apartment buildings, including your family members, housekeepers, service providers or friends.
GET PREPARED FOR LOCKDOWN: This is a good time for your essential visitors to ensure you have EVERYTHING you need in your apartment. Ensure you have medications, groceries and clean laundry for the next 7 – 10 days.
KEEP YOUR CONTACT GROUP SMALL: It is time now to reduce your contact with people to only those who provide you with essential services such as laundry, driving to essential appointments and grocery delivery. Visit with others on the phone instead of in person, even within this apartment building.
WHAT IF YOU ARE FULLY VACCINATED? Omicron is infecting those who are fully vaccinated, including those who have the 3rd booster shot. Your illness will likely be more mild than if you were not vaccinated, but it can still be very debilitating or even cause hospitalization or death.
ESSENTIAL OUTINGS: This is a good time to reduce your outings to essential outings only, such as medical appointments. Choose to watch church online or on Channel 10. Since the Omicron variant is so prevalent in our community, it’s better to have an essential visitor bring you groceries if possible.
WHAT TO DO IF YOU HAVE SYMPTOMS? If you have any of the symptoms on the list below, go immediately to the Haida Center for a COVID-19 gargle or nasal swab test (PCR). Tell them that you live on a campus of care and that you are part of a vulnerable population. This will get you priority access to the testing.
WHAT TO DO IF YOU HAVE BEEN EXPOSED TO SOMEONE WHO HAS COVID? Take a rapid test to see if you are positive at this time. If you are, go to the COVID test center for a PCR test to confirm the diagnosis. If you are negative, isolate and re-take the test in 24 hours.
WHAT TO DO WITH TEST RESULTS? Phone Reception to report all test results, including rapid tests. If there is no answer, leave a voicemail message.
RAPID TESTS: You may also ask for a rapid test from Reception or the Dining Team. This test is a simple test that will tell if you have enough viral load at that moment to indicate if you are positive for COVID-19. It is not a definitive test. A PCR test is still required (gargle or nasal swab).
WHAT ABOUT THE COMMON COLD? The common cold is VERY intense this year. If you have cold symptoms AND received a negative gargle or nasal swab test, you likely have a cold. DO NOT SPREAD IT. Stay isolated until symptoms are gone.
Do you have any of these COVID symptoms – even mildly? Get tested for COVID and let us know: Reception: 604.851.4000
| Fever or chills? | Cough? Unproductive cough? |
| Sore throat? Runny nose? | Extreme fatigue or tiredness? |
| Body aches? Muscle aches? | Diarrhea? |
| Difficulty breathing? | Loss of sense of smell or taste? |
| Loss of appetite? | Headache? Nausea or vomiting? |
Date: December 15, 2021
To: All Terrace West Residents
Re: In-Person Dining Room 7 Days a Week!
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Dear Terrace West Residents,
We are delighted to announce that starting Monday, December 20th Terrace West residents can eat together in the dining room, seven days a week.
To do our best to keep the dining room open, we need to work together to do our part to stay safe. This means:
You can read more about the safety measures Menno Place is using to protect residents in the dining rooms during the pandemic on the back of this memo.
If you have any questions about the new guidelines for dining please contact Claire at Reception 604-851-4004 or Leonard, Life Enrichment Coordinator, 604-851-4006.
Menno Place Dining Room Safety Procedures
We are hopeful that the decision to open the dining rooms will continue for the duration of the winter season. If the new COVID variant is prevalent in our community OR the public health orders change OR we have a COVID exposure, we may be required to close the dining room once again.
Why is it possible now to open the dining rooms?
If you have questions or concerns about these safety protocols please contact Leonard 604-851-4006.
Monitor yourself for any of these symptoms – if you have any symptoms, do not come to the dining room. Go to the COVID testing site at 32470 Haida Drive for a COVID test.
Fever Sore throat Body aches
Cough Loss of sense of smell Loss of sense of taste
Nausea Vomiting Difficulty breathing
Headache Loss of appetite Diarrhea
Chills Extreme fatigue or tiredness
Date: November 26, 2021
To: All Terrace West Residents
Re: Welcome Back to the Dining Room!
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Dear Terrace West Residents,
We are re-opening in-person dining starting on Monday, November 29th! We’re so excited to see you back downstairs for some of your meals.
In order to ensure COVID safety we need to have smaller groups of residents eating together. To accommodate this Terrace West residents will be eating in the bistro. The following schedule will be in place until further notice:
All residents will be served their lunch in their apartment on Fridays, Saturdays and Sundays.
Thank you for working with us through these challenging times. We appreciate your efforts and your patience as we sorted through the best ways to reopen safely.
If you have any questions please contact Claire at Reception: 604-851-4004.
Dear Residents,
Apex Pharmacy will be on site to give residents their flu shot on the following days:
According to HealthLink BC, adults aged 65 years and older are at increased risk for the flu. Getting the flu shot is the single best way to protect yourself and your loved ones from the flu. All residents are encouraged to get the flu shot. If you have any questions, or if you have special health concerns, please ask your doctor if the flu shot is right for you. If you do not want to get a flu shot, just let staff know when they come to your door.
Here’s what you need to do to get your flu shot:
Lunch will be served to all residents in their apartments on the day of the clinic. Thank you for being patient with us as we get these vaccinations done!
Trish Giesbrecht
Interim Nurse Manager
The following is a memo detailing what to expect if you’re ever placed on droplet precautions (self-isolation).
We want to share the information so you have an idea of what is involved when you hear that someone has been placed on droplet precautions. Thank you for your ongoing support and commitment to staying safe.
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What to Expect while on Self-Isolation for any Apartment Resident on Droplet Precautions:
We have placed you on droplet precaution. Reasons for this include having COVID symptoms, testing positive for COVID, being considered a close contact of someone who tested positive, or public health requiring you to self-isolate. We have placed an isolation cart outside your door with personal protective equipment for anyone who is required to enter your suite.
We directly communicate this with you. We encourage you and your primary contact to be in touch with any specific questions or comments.
You must remain in your suite while on droplet precautions. You can request an essential visitor to support you during this time. Please cancel all non-essential appointments. Do not leave your suite to do laundry or take out garbage. Do not have anyone socially visit you in your suite. Do not come out into the hallway. You must stay in your suite. We will deliver your meals to you.
We have arranged for 2 wellness checks daily; one will be when we deliver the meal and another one will be a telephone call. In the event you ill are feeling very unwell, do not hesitate to call 911 for help.
You will remain on droplet precautions UNTIL we hear from public health.
The length of time varies. For example, if you test positive for COVID, it is typically 14 days. If you are placed on droplet precautions due to a building outbreak, the time varies and is determined by public health. We will update you as soon as we have any information for you. You must stay in your suite until you have been told you no longer are required to do so. At that time, we will remove the isolation cart from outside your door.
The following memo was delivered to residents of Terrace West on Friday afternoon, Nov 5:
Dear Residents,
We are pleased to announce that the COVID outbreak in Terrace West is over!
What does this mean for you?
Please continue to follow all safety precautions:
Dining
The dining room remains closed temporarily while we work out a safety plan (the same as we have done for Terrace East). Our aim is to get you back into the dining room as soon as we can.
Visiting Terrace East
The doors to Terrace East remain closed for now. One of the best ways to keep everyone safe is to keep the buildings separated. We will let you know when this changes.
Thank you for working together to keep everyone safe. We appreciate you!