APRIL 21 – TERRACE EAST AND TERRACE WEST – Total COVID positive = 2

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COVID UPDATE – April 21, 2021 – Terrace East (TE)

NEW COVID POSITIVE CASES  = 0 (0 residents / 0 staff)

TOTAL COVID POSITIVE CASES = 2 (0 residents/ 2 staff)

TOTAL NEW SYMPTOMATIC = 0 (1 resident / 0 staff)

SWABBED FOR COVID – 2  residents (1 pending + 1 negative) | 2 staff (1 pending + 1 negative)

All residents and all staff who were swabbed with be swabbed again on April 25

Why are the Terrace West residents off isolation and the Terrace East residents still on isolation?

Terrace West residents were not directly in contact with either COVID positive staff member. The Medical Health Officer determined that they were not at risk and would not need to isolate.a

 

APRIL 20 – TERRACE EAST AND TERRACE WEST – Total COVID positive = 2

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COVID UPDATE – April 20, 2021 – Terrace East (TE) and Terrace West (TW)

NEW COVID POSITIVE CASES  = 0 (0 residents / 2 staff)

TOTAL COVID POSITIVE CASES = 2 (0 residents/ 2 staff)

TOTAL NEW SYMPTOMATIC = 1 (1 resident / 0 staff)

SWABBED FOR COVID – 24  residents – all results are NEGATIVE – YAY!  |  27 staff swabbed – 23/27 negative awaiting 4 more results

Terrace East remains on isolation and all who require full PPE continue to require full PPE for staff to enter their apartment suite. We are so grateful to our chaplain, Scott McKenzie for his ministry in Terrace East. He will be spending time with residents encouraging them as they go through this 14 day isolation. If you would like Scott to pay a visit to your loved one, please email him: Scott.McKenzie@MennoPlace.ca

ISOLATION ORDERS LIFTED FOR TERRACE WEST

The Medical Health Officer has assessed the situation and Terrace West is NO LONGER ON ISOLATION!

Registered Visitors may resume visits and support.

Today was an audit by Fraser Health to ensure that all of our practices support the safety of residents and staff. They were very pleased with the way that our staff team is managing the protocols and safety. Thank you to Cheryl Dawes and the amazing staff of Terrace East & West!

APRIL 19 – TERRACE EAST AND TERRACE WEST – Total COVID positive = 2

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COVID UPDATE – April 19, 2021 – Terrace East and Terrace West

NEW COVID POSITIVE CASES  = 0 (0 residents / 2 staff)

TOTAL COVID POSITIVE CASES = 2 (0 residents/ 2 staff)

TOTAL NEW SYMPTOMATIC = 0 (0 residents / 0 staff)

SWABBED FOR COVID – 24  residents and all staff

There is no update of information today except to say that there are no new symptomatic residents nor staff. Some staff swabs have come back, all are negative.

We have received a number of emails from family members along with phone calls that prompts this next set of Frequently Asked Questions. If you have additional questions, please email them to Sharon.Simpson@MennoPlace.ca

Frequently Asked Questions:

  1. My loved one lives in Terrace West and is in need of my help daily with medication administration. How can I help them? Will Menno Place provide them with this help? Answer: You may apply for Essential Visitor status through a conversation with Cheryl Dawes, Manager, Community Enrichment – 604.851.4020. This is a new kind of visitor for those living in Independent Living. All Essential Visitors must be assessed and permitted through Cheryl Dawes. You can read about Essential Visits on the Fraser Health website – CLICK HERE
  2. I need to get some important paperwork to my loved one in Terrace West. What do I do? Call Leonard Klassen, Life Enrichment Coordinator – 6043851.4006+ to arrange pick-up of the paperwork from you to the resident.
  3. Why are residents on isolation when they have been vaccinated? This decision to isolate residents is made by Public Health. They have collected all the information about who was in contact with the initial COVID positive staff member and have evaluated the risk to the residents.
    We know that the chance of a double-dose vaccinated person becoming COVID-19 positive is a 5% chance (efficacy rate of 2 doses of Pfizer-BioNtech is 95%) and that it lessens the symptoms and severity of the disease if you are vaccinated.
    We expect as time passes and the evidence of how the vaccine protects people becomes stronger that there will be more freedom. Until the population is vaccinated to herd immunity (60-70%), it is likely that there will be continued caution.
  4. Why aren’t staff getting vaccinated? 94% of our staff are vaccinated. There are medical and personal reasons why a staff member may choose to not get vaccinated. It is important to remember that medical information is confidential. Staff are not required to disclose to Menno Place (employer) whether or not they are vaccinated. We receive the percentage of staff vaccinated from Fraser Health’s records. All healthcare workers are required to state their employer when they get their vaccination.

Please send further questions to Sharon.Simpson@MennoPlace.ca

You will receive daily reports on www.MennoPlaceLife.com and www.Facebook.com/groups/MennoPlace

If you have questions, please address them to Cheryl Dawes, Manager, Community Enrichment, 605.851.4020 – Cheryl.Dawes@MennoPlace.ca

APRIL 18 – TERRACE EAST AND TERRACE WEST – Total COVID positive = 2

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COVID POSITIVE – April 18, 2021 – Terrace East and Terrace West

NEW COVID POSITIVE CASES  = 1 (0 residents / 2 staff)

TOTAL COVID POSITIVE CASES = 2 (0 residents/ 2 staff)

TOTAL NEW SYMPTOMATIC = 4 (2 residents / 2 staff)

SWABBED FOR COVID – 24  residents and all staff

24 residents were swabbed for COVID today. Primary contacts for all residents have been contacted. These 24 residents are on droplet precaution and full PPE (personal protective equipment) is required to enter their suite. This includes gown, gloves, goggles, mask. This does not mean that they have COVID. This is a precaution to prevent spread.

All staff are required to be swabbed for COVID.

All residents in Terrace East and Terrace West are on isolation. No visitors, no leaving their apartment suite. If all is well and this does not spread, this isolation will end at midnight on May 1st. This will change if there COVID spreads.

We are following orders from public health who have gathered all pertinent information to assess the risk of the situation to other staff and residents in both Terrace East and Terrace West.

As you know, we locked down visitation March 16th, 2020 and have now passed the 13 month point since that date. We are pleased with the way that we’ve been able to manage outside visits for Terrace East which has not been possible for other Assisted Living buildings. Thank you for keeping your loved ones safe in these visits. There has been no COVID exposure through these visits. We are pleased with the very successful Registered Visitor program which has allowed all Independent Living residents to have up to 2 Registered Visitors. There has been no COVID exposure through this program. A tribute to the loved ones of our Independent Living residents!

We are MOST pleased with the opening of social visits on April 1, 2021. This was pure joy for our staff to witness the reunions of loved ones. The love expressed between residents and their families/friends was a daily emotional happiness for us. The staff in Terrace East and Terrace West have wept with the news of lockdown, knowing how difficult this will be once again for the residents they love and serve.

We are grateful to the Visitation Hosts who screened 199 visits from April 1 – 14, the first two weeks of social visits. 79% of the Terrace East residents received one or more visits. Many received many more. This open visiting was short-lived, but it will resume one day. For now, we are working in cooperation with Public Health to ensure that COVID does not spread any further.

You will receive daily reports on www.MennoPlaceLife.com and www.Facebook.com/groups/MennoPlace

If you have questions, please address them to Cheryl Dawes, Manager, Community Enrichment, 605.851.4020 – Cheryl.Dawes@MennoPlace.ca

 

 

COVID UPDATE – APRIL 17 – TERRACE EAST AND TERRACE WEST – MEMO

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This memo was handed out to the residents of Terrace East and Terrace West on April 16, 2021

Dear Residents of Terrace East & Terrace West,

We were notified this morning that a staff member in Terrace East has tested positive for COVID. Because East and West share a dining room the Public Health Office has ordered a two week isolation for both Terrace East and Terrace West.

The following rules are in place from Friday April 16 – Saturday May 1:

  1. All residents must remain in their suites at all times. You are not permitted to walk the halls or go outside.
  2. The dining room is closed. All meals will be served in your suite.
  3. All recreation activities are cancelled. Recreation programming on
    Channel 10 will continue.
  4. Grocery delivery will resume. Your loved ones can drop off essential groceries and laundry from 9-11am, seven days a week.
  5. All visits to Terrace East residents have been cancelled.
  6. Registered Visitors are NOT permitted inside Terrace West during this time.
  7. All medical appointments will need to be rescheduled. If you have an urgent appointment please call the LPN for direction: 604 615-7652

If you have any questions please phone Claire at Reception: 604 851-4004.

Thank you for working with us to keep everyone safe. We understand how hard it is to be in isolation, especially in such nice weather. We hope to be able to get back to normal as soon as possible.
Cheryl Dawes
Manager of Community Enrichment

COVID-19 UPDATE – April 17, 2021 – TERRACE EAST AND WEST APARTMENTS – COVID POSITIVE STAFF

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16- April-2021
Dear Residents and Families of Menno Place Terrace- East,

We are writing to notify you that someone at Menno PlaceTerrace- East was diagnosed with COVID-19. The Fraser Health enhanced monitoring team is working with the staff and medical staff at the home to identify anyone who may have been exposed and to take steps to protect the health of all residents, staff and medical staff. Our Medical Health Officer has not declared a COVID-19 outbreak at this time.

This exposure does not mean that your family member is sick with COVID-19. Residents, staff and medical staff will be screened twice-daily for any signs of illness. Those who develop symptoms will be isolated, tested for COVID-19 and provided the care they need.

The health and safety of residents, staff and medical staff is our first priority and a responsibility we take very seriously. To date, as part of our proactive management, Fraser Health has worked to ensure enhanced measures are in place to prevent the spread of COVID-19 at this home.

We know that staying away from your loved one is very difficult and we appreciate that you are cooperating with this request with the goal of keeping residents, staff and medical staff healthy.
Staff and medical staff at this home will continue to provide care and services to our residents to enhance their safety and well-being while maintaining routines where it is safe to do so. We will also keep you up-to-date on any changes related to your family member’s health status.

For general information about COVID-19, call 8-1-1, or visit HealthLinkBC: https://www.healthlinkbc.ca/health-feature/coronavirus-covid-19.

If you have further questions, please contact Cheryl Dawes, Manager, Community Enrichment, 604.851.4020

COVID-19 UPDATE – April 16, 2021 – TERRACE EAST APARTMENTS – COVID POSITIVE STAFF

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We received the report today that there is a COVID positive staff member who worked at Terrace East. All booked social visits have been cancelled for Friday and Saturday. *UPDATE* – Social visits will be cancelled for 2 weeks, opened again on May 1st if all is clear of COVID.
The dining room will be closed and residents will have their meals delivered to their apartments. All recreation activities are temporarily cancelled. No entrance into the building.
All who were in contact with this staff member will be contacted through public health tracing.
We are awaiting instruction from public health to let us know the next steps to keep residents and staff safe. We will keep you posted.

Social Visit Update – April 5, 2021 – It’s going great!

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HAPPY EASTER TO YOU ALL! WE HOPE YOU ARE HAVING A WONDERFUL LONG WEEKEND – AND THAT YOU HAD AN OPPORTUNITY TO VISIT YOUR LOVED ONE AT MENNO PLACE.

Here are some statistics that will give you an idea of how the social visits are going.

HOW MANY SOCIAL VISITS?
April 1 – 5
317 Social Visits at Menno Place
There are 447 seniors in Long Term Care and Assisted Living.

From the satisfaction survey emailed to you after your visit: (61/317 responses)
HOW SATISFIED WERE YOU WITH YOUR VISIT?
96.72% Satisfied or Very Satisfied
3.28% Somewhat Satisfied
0% Dissatisfied

IN YOUR OPINION, HOW SATISFIED WAS YOUR LOVED ONE WITH YOUR VISIT?
93.44% Satisfied or Very Satisfied
6.45% Somewhat Satisfied
0% Dissatisfied

WHO IS VISITING?
70.49% of social visitors are the child or child-in-law of a resident
16.39% are the spouse of a resident
Tied at 3.28% are friends, grandchildren and siblings of a resident

WAS THERE A HIGHLIGHT OF YOUR VISIT? HERE ARE SOME OF YOUR ANSWERS.

Being able to give mom a hug.

Being able to hug my Dad!!! I have been the designated visitor when that has been possible. I would always be happy and cheerful when sitting six feet across from Dad. But sometimes it would depress me afterwards because of how restricted it was and the fact that I could not bring him even a small treat or take care of some little thing that he would need to ask someone else to help him with. It made me so happy to be able to bring him his favorite snack, as well as do some practical things for him while I was there.

Being able to visit my Dad in his apartment rather than just going for a distanced walk outside. Enabled me to have a better idea of how he is coping, and provide better support.

Being with my grandma in person!!!!! Zoom and windows don’t cut it. Overjoyed to see her and hug her. Precious time left

Everything was a highlight. Just being able to comfortably visit with mom. She requires extra help in day to day housekeeping and personal care because of her Rheumatoid Arthritis so it is life changing for her once again

Friendly inviting staff

Holding her hand. Touching her. Was amazing 😉

Hugging Mom for the first time in a year. Seeing her living space for the first time.

It was good to see him again, that he is content and at peace. He has found a friend with same interests and they are already exchanging books. He was pleased that this new friend wants to choose him as his table mate for meals. He has no complaints and continues to share that he feels good about being at Menno.

It was so great to be able to take my Dad over to see my Mum in person, and for me to also be able to see her and hug and hold hands. Because my Mum’s memory is failing, she thought we had been visiting regularly the whole time, which is great for her, so she wasn’t quite as excited as we were. I like that we can stay as long as we like once we’re there so the visit was relaxed. The visitation host was wonderful and the staff were very welcoming! It was good to see them all again and gave me an opportunity to say thank you in person for taking care of my Mum over the past year while we couldn’t be there in person for her.

It was very emotional. I was thankful my mother is looked after so well.

Just being able to visit with mom IN HER SUITE and hug her, help. her with flowers and that kind of thing. Relaxed. Unhurried.

My mom didn’t know we were planning a visit. When she saw me and her granddaughter, there were tears in her eyes. She was in disbelief! We exchanged hugs. It felt so good for us, and I’m sure it felt so good to her! Thank you for making this possible

My mother looked well cared for and healthy. She didn’t know who we were (as is to be expected), but she was happy and the room was very clean.

Seeing how happy she still is and how well she looked.

WERE THERE ANY CHALLENGES?
There were some challenges getting out of the building (code), wearing masks, parking availability, disappointment with not being able to leave the unit, connecting to wi-fi, not being able to take more than one child into the visit and the mental confusion that the resident was experiencing.

Thank you to each and every visitor for making visiting easy! Thank you to the staff for welcoming the visitors – and to the Visitation Hosts who are ensuring the safety of all through screening!

Social Visit Update – March 29, 2021

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Social Visit Update – March 29, 2021

In light of Dr. Bonnie Henry’s significant restrictions announced today, Menno Place leaders are re-visiting the Social Visit guidelines for long-term care and seniors’ assisted living announced on March 25th.

Dr. Bonnie Henry, Public Health Officer, announced that more restrictions will be necessary for the next 3 weeks in order to curb the rising numbers of COVID-19 cases.

https://globalnews.ca/news/7726247/bc-covid-19-restricitons-astrazeneca-rollout/