UPDATE: Isolation Period for Primrose Gardens, Terrace West & Terrace East

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Menno Place Memo
To: All Residents, Staff & Families of Menno Place
Re: UPDATE: COVID-19 Exposure in Primrose Gardens & Terrace West Independent Living Apartments
Date: Monday, August 24th, 2020 1:30pm 

On Friday, August 21st, Menno Place notified residents, family, and friends of a COVID-19 exposure in Primrose Gardens and Terrace West Independent Living Apartments. Read the Aug. 21 Memo here. 

The exposed residents and their families have all been contacted and advised. Residents were swabbed on Saturday and all results have come back negative for COVID-19. We are cautiously optimistic as false negatives are possible among the elderly. We are monitoring symptoms and the situation closely. 

Thank you for your prayerful support and for honouring our request to halt visits and deliveries on the Menno Place campus over the weekend. 

At this time, we are asking ALL residents of Primrose Gardens, Terrace West AND Terrace East to abide by an isolation period until the morning of August 30th. 

This means:

  • Staying in your apartment.
  • Meals will be delivered to your apartment. 
  • All hair appointments have been cancelled. 

As Terrace East Assisted Living Apartments are connected to Terrace West Independent Living Apartments, we are asking those residents to also abide by this isolation period out of an abundance of caution. 

Residents of Primrose Gardens, Terrace West, and Terrace East may continue to go to important medical appointments off-campus. 

Registered Visitors of Primrose Gardens, Terrace West, and Terrace East must refrain from visiting or making deliveries to the campus until the morning of August 30th unless absolutely necessary. 

Families and friends of residents in these facilities must wait until the morning of August 30th to resume outdoor visits. 

To make arrangements for essential medical appointments, please contact Manager of Community Enrichment for Menno Place Apartments, Cheryl Dawes, at cheryl.dawes@mennoplace.ca or 604-851-4020. Essential grocery deliveries can be made with the receptionists. 

Pavilion Independent Living residents may continue to have registered visitors and outdoor visits. Menno Home and Hospital Safe Social Visits will also continue as before. 

We are grateful for the many messages of encouragement (like this one) that we received over the weekend:

“Thank you so much for all your careful work during these challenging times. I am praying for you. I have complete confidence that you are doing everything possible to keep the residents safe.”

Thank you for your cooperation and love for the residents and staff of Menno Place. We will continue to send necessary updates to the situation. 

Karen Biggs
CEO, Menno Place 

Have you found our Family & Friends website? For information and updates, go to: www.MennoPlaceLife.com

For information and discussion with others whose loved one lives at Menno Place, please ask to join the Menno Place Family & Friends Facebook Group.

 

FAQ’s:

How do I make essential grocery deliveries to my loved one until August 30th?

Essential grocery deliveries can be made 9am to 11:30am 7 days a week (on weekends, a phone number for dietary staff is posted on the outside door. Call and the dietary team will come to receive the groceries from you). Please remember to keep groceries “essential” until August 30th as to not overrun the receptionists. Primrose Garden grocery deliveries can be made at the main door with Brenda. Terrace East and Terrace West deliveries can be made at the Terrace East main door with Claire. If you use Save On or another grocery delivery service, deliveries also need to be during the hours mentioned above. Deliveries for Terrace East & West have to be made at the Terrace East main entrance.

 

My loved one lives in the Terrace East Assisted Living Apartments. If there was no COVID-19 exposure in Terrace East, why are they being asked to abide by the isolation period until the morning of August 30th? 

Out of an abundance of caution. The Terrace East building is connected to Terrace West. 

 

When will the rotating dining room schedule resume in Primrose Gardens, Terrace West and Terrace East?

Meals in the dining rooms in these buildings will resume after August 30th if there is no change to the situation. Residents will receive their invitations as before. 

 

I have a Safe Social Visit booked with my loved one in Menno Home or Hospital. Should I reschedule my visit until after August 30th?

There has been no exposure to residents in Menno Home or Hospital. The Safe Social Visit sites are also in separate buildings from the exposure. You may keep your appointment if you are comfortable doing so.

If it is more than 24 hours before your appointment, you can reschedule quickly and easily by clicking on the ‘Change/Cancel’ button at the bottom of your appointment confirmation email. Please keep in mind that Safe Social Visits are on a rotating schedule through our units, and it may be several weeks until a time slot for your loved one’s unit becomes available again.

If you would like to cancel or reschedule and it is less than 24 hours before your appointment, please contact Life Enrichment Coordinator, Garry Janzen at garry.janzen@mennoplace.ca or 604-851-1332.

 

My loved one does not live in the exposed buildings. Why are you notifying me?

Out of an abundance of caution. It is important to us that you are aware of all COVID-19 related news.

MEMO: Fraser Health Home Support Worker Tests Positive for COVID-19

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Menno Place Memo

To: All Residents, Staff & Families of Menno Place
Re: Use an Abundance of Caution on Campus — Fraser Health Home Support Worker Tests Positive for COVID-19
Date: Friday, August 21, 2020 6:30pm

On Friday, August 21st, 2020 Menno Place was notified that a Fraser Health Home Support Worker tested positive for COVID-19.

The individual has worked in both Primrose Gardens and Terrace West Independent Living Apartments within the last two weeks. Public Health has NOT declared a COVID-19 outbreak at Menno Place.

There is no cause for alarm at this time. We are informing you out of an abundance of caution. NO Menno Place staff or residents have tested positive for COVID-19 at this time. 

Over the weekend, we encourage residents of Primrose Gardens and Terrace West to stay in their suites as much as possible, to wear masks whenever they are in indoor or outdoor public spaces, and to continue to wash or sanitize their hands regularly.

Meals will go back to being served in the apartment suites, and all hair appointments will be cancelled.

We ask that Registered Visitors of Primrose Gardens and Terrace West refrain from visiting or making deliveries to the campus this weekend unless absolutely necessary. Security will be on the premises to remind visitors.

We hope to have an update for you on Monday, August 24 or if Public Health advises us differently. Let’s continue to do as Dr. Henry asks and be kind, be calm, and be safe.

Karen Biggs
CEO, Menno Place

Have you found our Family & Friends website? For information and updates, go to: www.MennoPlaceLife.com

For information and discussion with others whose loved one lives at Menno Place, please ask to join the Menno Place Family & Friends Facebook Group.

 

*UPDATE* The residents who may have been exposed (and their families) have already been notified.

APARTMENTS UPDATE: Outdoor Masks & 14-Day Isolation – August 20, 2020

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Independent Living (Pavilion, Terrace West, Primrose Gardens) Apartments Memo: August 20, 2020 – Please read in full

Residents in Pavilion, Terrace West & Primrose Gardens will receive this memo copy at their suite door August, 20, 2020 in the afternoon.

 

OUTDOOR MASKS UPDATE

Physical distancing of six feet is required on the Menno Place campus and is key to your safety.

If you are more than six feet away from another person OR by yourself OUTSIDE, you are no longer required to wear a mask OUTDOORS on the Menno Place campus.

If you aren’t able to physically distance, you are safest wearing your mask.

Inside the buildings, we continue to ask you, staff, and any visitors to wear masks.

Protect yourself: wearing a mask within 6 feet of anyone is the safest thing for you to do.

 

FAQs

1. Do I need to wear a mask inside?

Yes. Menno Place is asking all who are in the public areas of Menno Place buildings to wear a mask.

2. Does my Registered Visitor need to wear a mask inside?

Yes. Your Registered Visitor should continue to wear a mask while inside Menno Place buildings.

3. Do I need to wear a mask if I am visiting with my loved ones outside?

No, not if you are six feet apart from them. If you need to be closer to hear, you can purchase a clear mask from Reception to keep you and your loved ones safe.

 

14-DAY ISOLATION UPDATE

If you are returning from an overnight visit, hospitalization, or are moving into the Independent Living Apartments, you are no longer required to isolate for 14 days.

Continue to screen yourself for any new onset symptoms of COVID-19.

Self-Screening Questions

Do you have new onset of any of these symptoms:

Fever

Sore throat or painful swallowing

Muscle aches

Cough

Loss of sense of smell

Fatigue

Shortness of breath

Loss of sense of taste

Nausea and/or vomiting

Headache

Loss of appetite

Diarrhea

Chills

Runny nose

Do you have any of these risk factors?

Been in close contact with anyone diagnosed with laboratory-confirmed COVID-19?

Been advised to self-isolate or quarantine at home by public health or a medical doctor/nurse?



Assisted Living (Terrace East Apartments) Memo: August 20, 2020 – Please read in full

Residents in Terrace East will receive this memo copy at their suite door August, 20, 2020 in the afternoon.

PLEASE NOTE: ASSISTED LIVING RESIDENTS ARE STILL REQUIRED TO SELF-ISOLATE FOR 14-DAYS AFTER MOVING IN OR RETURNING FROM HOSPITALIZATION.

 

OUTDOOR MASKS UPDATE

Physical distancing of six feet is required on the Menno Place campus and is key to your safety.

If you are more than six feet away from another person OR by yourself OUTSIDE, you are no longer required to wear a mask OUTDOORS on the Menno Place campus.

If you aren’t able to physically distance, you are safest wearing your mask.

Inside the buildings, we continue to ask you and staff to wear masks.

Protect yourself: wearing a mask within 6 feet of anyone is the safest thing for you to do.

FAQs

1. Do I need to wear a mask inside?

Yes. Menno Place is asking all who are in the public areas of Menno Place buildings to wear a mask.

2. Do I need to wear a mask if I am visiting with my loved ones outside?

No, not if you are six feet apart from them. If you need to be closer to hear, you can purchase a clear mask from Reception to keep you and your loved ones safe.