COVID-19 Update: Terrace East Off of Enhanced Monitoring

 

Terrace East

We are officially off enhanced precautions at Terrace East. All activities can resume as before.

  • Staff are not required to wear mask in common areas.
  • No need for visitor screening/ mask mandate.
  • Group activities may resume as before.

Thank you to TE team for all your hard work for the past two weeks. Please continue to be diligent in hand washing and following all other infection control measures.

COVID-19 Update: Terrace East Assisted Living on Enhanced Monitoring – Terrace West also affected

Due to increased cases of COVID-19 in the Terrace East Assisted Living Apartment, Public Health has placed the building on Enhanced Monitoring. Please see the memo below for detailed information regarding dining, recreation activities, mask wearing and visiting. As the Terrace West Independent Living Apartment is connected to Terrace East, residents in this apartment will also be impacted. A separate memo for Terrace West residents is also included below.

 

MEMO

Date:               June 3, 2024
To:                   Terrace East Residents
Re:                   Enhanced Monitoring – Update re: COVID-19 Cases
________________________________________________________________________

Dear Residents of Terrace East,

Unfortunately, I am writing to inform you have we have several cases of COVID-19 in Terrace East. Additionally, some staff and Terrace West residents are symptomatic. Please inform care staff if you aren’t feeling well.

Public health has placed Terrace East on Enhanced Monitoring. Effective immediately, the following protocols are in place:

  • Dining Room is closed – staff will be delivering meals to each suite.
  • Morning break snacks are available for pick-up only from the dining room (please pick up your snacks and enjoy them in your suite).
  • In-person Recreation Activities are cancelled – watch channel 10. (We are postponing our Men’s Breakfast – stay tuned for the new date.)
  • If you have symptoms (fever/chills, cough, shortness of breath, fatigue, muscle/body ache, headache, new loss of taste/smell, sore throat, congestion/runny nose, diarrhea/nausea/vomiting), we will place a cart by your door with personal protective equipment for anyone entering your suite.
  • If you are sick, please stay in your suite unless you are on your way out of the building (and please wear a mask).
  • Staff are required to wear masks.
  • Visitors will be screened at the door and asked to wear a mask (please remind your visitors not to come visit if they are sick).

Thank you for your patience and understanding. We will get through this together. As a reminder, showing care and concern for each other is our overarching approach. Let’s do our part in stopping the spread.

Leonard Klassen, Manager of Community Enrichment

 

MEMO

Date:               June 3, 2024
To:                   Terrace West Residents
Re:                   Update re: COVID-19 Cases in Terrace East – Impacting Terrace West
________________________________________________________________________

Dear Residents of Terrace West,

Public health has placed Terrace East on Enhanced Monitoring due to increasing numbers of residents with COVID-19 and has put screening and mask requirements in place for Terrace East. As a result of that, we are closing the dining room and stopping in-person recreation activities for both Terrace East and Terrace West.

Effective immediately, staff will be delivering your meals to your suite.

Morning break snacks will be available for pick-up in the Terrace West bistro.

I’d like to remind you that there are some activities available on channel 10. The bistro area remains open. Please note that we are postponing the Men’s Breakfast – stay tuned for the new date.

If you are sick, we are asking that you stay in your suite unless you are on your way in/out of the building, and we’d appreciate if you’d wear a mask in this situation. Symptoms to watch for include fever/chills, cough, shortness of breath, fatigue, muscle/body ache, headache, new loss of taste/smell, sore throat, congestion/runny nose, diarrhea/nausea/vomiting.

Thank you for your patience and understanding. We will get through this together. As a reminder, showing care and concern for each other is our overarching approach. Let’s do our part in stopping the spread.

Leonard Klassen, Manager of Community Enrichment



For family and friends, further updates will be communicated under the ‘Visiting Updates’ section on our homepage HERE.

You may also want to take a few minutes to refamiliarize yourself with our covid, flu or cold protocols for visitors HERE.

Thank you for playing your part in keeping our residents and staff safe!

MEMO: Terrace East Residents Only – Upgraded Pendant System

The following memo was provided to Terrace East Residents on Thursday, May 16th regarding their upgraded pendant system:

MEMO

Date:               May 16, 2024
To:                   Terrace East Residents
Re:                   Upgraded Pendant System
________________________________________________________________________

Dear Residents of Terrace East,

This memo is official notice that we will be accessing your suite for the purposes of upgrading our pendant response system. This project is expected to start on Tuesday, May 21, 2024 and could take until the end of June to complete. The technicians expect to need about 15-30 minutes in your suite to complete this work.

The following things will be done in each suite:

  1. The in-wall communication unit in the bedroom will be replaced.
  2. Your current pendant will be replaced with a new one.

I am excited to announce that the new system has much better capabilities and will ensure a much safer environment at Terrace East. The pendants will now work anywhere in the building, not just in your own suite. Yes, this includes hallways, lounges, dining room, stairwells, the underground parkade, and even a small perimeter outside the building.

Our staff will continue to respond to pendant calls as they currently do. They are aware of these upgrades and will continue to provide the regular response service throughout this project.

Smitha Varghese (Manager of AL) and myself are grateful for the capital approval for this upgrade as we will much better be able to serve you as our Terrace East residents.

 

Leonard Klassen,

Manager of Community Enrichment