PAVILION – NO VISITORS, INCLUDING REGISTERED VISITORS

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*NEW* NO VISITORS IN PAVILION WHILE ON ISOLATION
PAVILION COVID-19 UPDATE – DECEMBER 24, 2020

The Medical Health Officer has extended the ISOLATION ORDER to include No Visitors to Pavilion residents. This includes Registered Visitors and families.

A COVID-19 exposure took place on December 13th in the Pavilion, Independent Living. All residents in Pavilion are on an ISOLATION ORDER (Quarantine) by orders of the Medical Health Officer. There will be NO VISITORS permitted in Pavilion until the ISOLATION ORDER is lifted.

The ISOLATION ORDER requires all Pavilion residents to remain in their apartment suites for 14 days as there have been 3 cases of COVID in the building, 2 currently active cases, 1 deceased. IF there are NO FURTHER POSITIVE CASES, the ISOLATION ORDER could be lifted as early as December 27th (14 days from Dec. 13th).

FAQ:

  1. How do I get my Christmas presents to or from my loved one?
    Family can drop off from 9am – 11:30am, everyday, we are receiving gifts and essential groceries at the Pavilion. Residents can’t send out any gifts until after isolation. All deliveries are quarantined for 48 hours.
  2. How does the resident do their laundry?
    Residents will need to wait to do laundry until the isolation period is lifted.
  3. How do they get their essential groceries?
    9am – 11:30am, your groceries can be dropped off – essential only – and will be delivered to the resident’s apartment later that afternoon.
  4. What if my loved one has a medical appointment?
    They can attend, wearing a mask IF by missing this appointment, it could threaten their life – ie: chemo, dialysis
    If you are unsure, call the location of your appointment and let them know the resident is currently quarantined  by the Medical Health Officer because they are in proximity to a COVID-positive individual.

We are waiting for the results of the COVID swabs done on the 23rd. If they are all negative, it may be that the Medical Health Officer lifts the isolation order.

Today, an entire family was visiting with their grandmother in the lobby of Pavilion, opening Christmas presents. This is not following the Medical Health Orders. The residents may not leave their apartment suites. This is a serious situation where transmission of COVID could take the lives of the ones you love. By following these directives, lives can be saved, including the life of your loved one.

Thank you for your cooperation and adherence to these orders.

Cheryl Dawes
Manager, Life Enrichment
604.851.4020