MEMO TO ASSISTED LIVING RESIDENTS – COVID PROTOCOL UPDATE

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MEMO HANDED TO TERRACE EAST (ASSISTED LIVING) RESIDENTS APRIL 1, 2021

**EDIT: Dining Room Times

Lunch :  11:30 – 12:00 – Coffee & Tea Service

12:00: Meal Service Begins

Dinner: 4:30-5:00 Coffee & Tea Service

5:00 Meal Service Begins

 

Date:              April 1, 2021

To:                   Assisted Living, Terrace East
Re:                  Changes to Social Visits

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Effective Today – Changes to Social Visits

On March 25, 2021, Dr. Bonnie Henry, BC’s Public Health Officer (PHO) announced significant changes to the way that families and friends can visit residents in Assisted Living and Long-Term Care. For the first time in a year, you will be able to welcome family and friends into your apartment. This will not be the same as it was before the pandemic as there are still very high numbers of COVID cases in the community and we are being urged to be vigilant and careful.

As most of the residents in Assisted Living received 2 doses of the Pfizer vaccine, the PHO has allowed visitors, once again, into your apartment suites.

What is different about how these visits will take place?

  1. Every visitor has to pre-book their visit 48 hours in advance. They will not be able to enter the building if they haven’t booked their visit. Visits can be booked at MennoPlaceLife.com using an online booking calendar. The visitor must do the booking. We will let you know if you have a visit booked. Visits can be booked 7 days a week with a start time between 10am and 5:45pm on weekends and 8:45am – 5:45pm on weekdays.

 

  1. The visitor can ONLY come and go through the main entrance of Terrace East. They will be screened (asked about COVID symptoms and COVID risks) and must pass before they are allowed to enter the building.

 

  1. All visitors MUST wear a medical mask supplied by Menno Place. They must wear it for their ENTIRE visit. They can’t take it off. It must cover their mouth and nose at all times. This mask is a layer of protection for your visitor. It must be worn.
  2. Visitors must sanitize their hands when they enter the building and frequently while they are in the building or visiting you. By practicing hand hygiene, they add another layer of protection for all the people who live and work in the building. Although most are vaccinated, some are not. There are valid reasons (medical and personal) for individuals to not get the COVID vaccine.
  3. Your visitor may NOT buzz up through the enterphone system at the front door. Do not let anyone up through this door buzz system.

 

  1. Visitors can only be in groups from the same household with a maximum of 2 adults + 1 child under 18. You can’t have more than this number of visitors at one time in your apartment.

 

  1. The lounges and common spaces are NOT available for visiting. You can only visit in your apartment suite inside the building.
  2. Visitors can only visit YOU. They must stay 6 feet away from other visitors, residents and staff.
  3. Visitors will bring you deliveries and groceries. There will be no more delivery of these items by the Menno Place team. Your visitor will be responsible to sanitize items to ensure that they are safe for you. Your mail will continue to be delivered to your apartment.
  4. Your visitor can HUG you! They can hold your hand! They do not need to be 6 feet away from you. Your 2 doses of vaccine are a strong defense against COVID-19. If you have not been vaccinated, you will want to be very cautious and wear a medical mask when you are closer than 6 feet from your visitor.
  5. You may not visit with another resident in each other’s apartment suites. This has not changed.

 

  1. As over 90% of you have been vaccinated TWICE, you no longer have to wear a mask inside the Terrace East apartment building. If you haven’t been vaccinated, you will want to be cautious and continue wearing a mask.

 

  1. Dining all together in the dining room will begin today, April 1st! If you are not vaccinated and wish to dine in your apartment, please let nursing staff know your preference. ** SEE EDIT AT TOP OF PAGE WITH DINING ROOM TIMES. We encourage you to help remind your loved one of the time the meal time begins starts as they set a new routine going down to the dining room everyday. Feel free to make them a poster reminder, or anything that will help them remember.

 

  1. There is no limit to the number of visits you can have nor how long they can last.

 

  1. Your visitor may book an outing for you. This must be done through the nursing team.

 

  1. Your visitor can book an outdoor visit with you in the Living Waters Garden or the patio.

 

CHERYL DAWES

MANAGER OF COMMUNITY ENRICHMENT

604 851 4020