Terrace East: Pendant System Upgrade

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The following memo was distributed to Terrace East apartment residents on July 15.

Date:               July 15, 2024
To:                   All Terrace East Residents
Re:                   Suite Access on July 17, 2024 and July 18, 2024
________________________________________________________________________

Dear Residents of Terrace East,

This is official 24 hours’ notice of intent that we will access your suite on the following dates:

Wednesday, July 17, 2024 – Pendant System Upgrade

The technicians who are working on our pendant system upgrade need to reprogram the wall units in each suite. They will also check your pendant. The work is expected to take about 5 minutes to complete in each suite. The technicians will start entering suites on Wednesday, July 17th and will continue until the project is completed.

Thursday, July 18, 2024 – Fire Safety Equipment Inspection

With the new fire panel now installed at Terrace East, the fire safety technicians will test all smoke detectors and other fire safety equipment. You will hear the bells ring on occasion throughout the day. The technicians will enter each suite as part of the testing.

Thank you for your patience and cooperation during these projects.

Leonard Klassen, Manager of Community Enrichment

 

Contact the Life Enrichment Team at 604-851-4004 with any questions.

Staying Cool & Safe in Hot Weather

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The following memo was distributed to apartment residents on July 5.

Date:                July 5, 2024
To:                   All Apartment Residents: Independent & Assisted Living
Re:                   Staying cool and safe in hot weather
________________________________________________________________________

Dear Residents,

It’s going to be hot for the next couple of days. Make sure you know how to stay cool and safe and watch out for symptoms of heat exhaustion. Your safety is important.

How to keep your body cool and comfortable:

  • Drink lots of fluids – water is available in each building – see reverse for details
  • Stay in a cool space
  • Wet a facecloth with cold water and put it on the back of your neck
  • Dress in loose fitting, light colored and breathable fabrics
  • Pay attention to how you feel and watch for symptoms of heat exhaustion

How to keep your apartment cool and comfortable:

  • Make sure the heat is turned off
  • Keep your doors and windows closed during the day (you can open them overnight)
  • Close your blinds or curtains
  • Limit outside walks to the early morning
  • Cool off in the air-conditioned common areas of your building

Watch out for symptoms of heat exhaustion:

If you experience any of the following symptoms move to cool space immediately and let someone know you are not feeling well: skin rash, heavy sweating, headache, dizziness or fainting, nausea or vomiting, rapid heartbeat and breathing, muscle cramps, extreme thirst, and/or dark urine or decreased urination.


Portable air-conditioning units are allowed in the apartments.

If you have a unit installed, please use it. If you want to get a unit, contact the Life Enrichment Team at 604-851-4004 for details and our maintenance team will install.


Leonard Klassen, Manager of Community Enrichment

________________________________________________________________________


Water Locations in Menno Apartments

Please note that our Dining Experience Team is providing cold water in all our buildings. Staying hydrated is crucial, so we want to ensure that everyone has easy access to filtered drinking water.

Please contact either the Dietary or Life Enrichment Team if the bottles in the dispenser are empty.

 

Primrose Gardens

Water is available in the juice dispensing machine in the Bistro.

Water is in the dispenser in the 1st floor activity room.

 

Terrace East and Terrace West

Water is in the dispenser in the 1st floor lobby of Terrace East.

Water is available in the juice dispensing machine in the TW Bistro.

 

Pavilion

Water is in the dispenser in the dining room.

 

Please remember to bring your own reusable cups or water bottles to minimize waste and support our sustainability efforts.

COVID-19 Update: Terrace East Off of Enhanced Monitoring

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Terrace East

We are officially off enhanced precautions at Terrace East. All activities can resume as before.

  • Staff are not required to wear mask in common areas.
  • No need for visitor screening/ mask mandate.
  • Group activities may resume as before.

Thank you to TE team for all your hard work for the past two weeks. Please continue to be diligent in hand washing and following all other infection control measures.

COVID-19 Update: Terrace East Assisted Living on Enhanced Monitoring – Terrace West also affected

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Due to increased cases of COVID-19 in the Terrace East Assisted Living Apartment, Public Health has placed the building on Enhanced Monitoring. Please see the memo below for detailed information regarding dining, recreation activities, mask wearing and visiting. As the Terrace West Independent Living Apartment is connected to Terrace East, residents in this apartment will also be impacted. A separate memo for Terrace West residents is also included below.

 

MEMO

Date:               June 3, 2024
To:                   Terrace East Residents
Re:                   Enhanced Monitoring – Update re: COVID-19 Cases
________________________________________________________________________

Dear Residents of Terrace East,

Unfortunately, I am writing to inform you have we have several cases of COVID-19 in Terrace East. Additionally, some staff and Terrace West residents are symptomatic. Please inform care staff if you aren’t feeling well.

Public health has placed Terrace East on Enhanced Monitoring. Effective immediately, the following protocols are in place:

  • Dining Room is closed – staff will be delivering meals to each suite.
  • Morning break snacks are available for pick-up only from the dining room (please pick up your snacks and enjoy them in your suite).
  • In-person Recreation Activities are cancelled – watch channel 10. (We are postponing our Men’s Breakfast – stay tuned for the new date.)
  • If you have symptoms (fever/chills, cough, shortness of breath, fatigue, muscle/body ache, headache, new loss of taste/smell, sore throat, congestion/runny nose, diarrhea/nausea/vomiting), we will place a cart by your door with personal protective equipment for anyone entering your suite.
  • If you are sick, please stay in your suite unless you are on your way out of the building (and please wear a mask).
  • Staff are required to wear masks.
  • Visitors will be screened at the door and asked to wear a mask (please remind your visitors not to come visit if they are sick).

Thank you for your patience and understanding. We will get through this together. As a reminder, showing care and concern for each other is our overarching approach. Let’s do our part in stopping the spread.

Leonard Klassen, Manager of Community Enrichment

 

MEMO

Date:               June 3, 2024
To:                   Terrace West Residents
Re:                   Update re: COVID-19 Cases in Terrace East – Impacting Terrace West
________________________________________________________________________

Dear Residents of Terrace West,

Public health has placed Terrace East on Enhanced Monitoring due to increasing numbers of residents with COVID-19 and has put screening and mask requirements in place for Terrace East. As a result of that, we are closing the dining room and stopping in-person recreation activities for both Terrace East and Terrace West.

Effective immediately, staff will be delivering your meals to your suite.

Morning break snacks will be available for pick-up in the Terrace West bistro.

I’d like to remind you that there are some activities available on channel 10. The bistro area remains open. Please note that we are postponing the Men’s Breakfast – stay tuned for the new date.

If you are sick, we are asking that you stay in your suite unless you are on your way in/out of the building, and we’d appreciate if you’d wear a mask in this situation. Symptoms to watch for include fever/chills, cough, shortness of breath, fatigue, muscle/body ache, headache, new loss of taste/smell, sore throat, congestion/runny nose, diarrhea/nausea/vomiting.

Thank you for your patience and understanding. We will get through this together. As a reminder, showing care and concern for each other is our overarching approach. Let’s do our part in stopping the spread.

Leonard Klassen, Manager of Community Enrichment



For family and friends, further updates will be communicated under the ‘Visiting Updates’ section on our homepage HERE.

You may also want to take a few minutes to refamiliarize yourself with our covid, flu or cold protocols for visitors HERE.

Thank you for playing your part in keeping our residents and staff safe!

COVID, FLU OR COLD – Protocols for Visitors

We’re Celebrating Mom!

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This Mother’s Day we’d love to hear about you Mom. Would you join us in the Friends and Family Facebook group and answer one of the three questions below as we celebrate Moms together?

  1. What is the greatest adventure your Mom took?
  2. Why is your Mom your hero?
  3. What did your Mom do that you admire?

Smoke-Free Campus: Changes for Staff & Visitor Smoking

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Effective immediately, smoking in the courtyard smoking hut will be restricted to residents ONLY. Visitors (and staff) will not be permitted to smoke in this area.

Read more

Fireside Café is Closing

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We are sorry to announce that the Fireside Café is closing until further notice. The last day of service will be Friday, May 17, 2024.  Reassessment of the menu and financial viability will take place in the coming weeks. Our hope is to create a renewed café that is sustainable.

In the near future we will provide coffee and snacks by donation. The café has been a welcome spot on campus for residents, families, and staff and this decision was not taken lightly. We want to thank the café team who have done an excellent job over the years. We will miss seeing your smiling faces in the morning over coffee.

What happens next?

Please continue to use the Fireside Café patio and café tables for your meals, breaks, and family parties.

We are actively planning for ways to revamp and improve the café. We want to hear from you! If you have ideas for things you’d love to see in a café on campus or notes for things that were challenging we want to hear them.

Please use the form below to send us your thoughts and let us know how the Fireside Café has been beneficial for you, your loved ones and your family.

If you have any further questions please email connect@mennoplace.ca

Fill out my online form.

We Want to Hear From You – Take the Survey

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We’ve talked to over 500 members of this community. We want to hear from you. Please click the button below to take the survey and send us your feedback.

Read more

Mother’s Day Flowers – Frequently Asked Questions

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Every year on Mother’s Day our campus is flooded with beautiful floral arrangements that bring joy to residents (and staff!) all over Menno Place. If you’re thinking about gifting flowers this year we wanted to remind you of a couple of guidelines.

Bringing Flowers When You Visit

You are more than welcome to bring flowers with you when you visit. Here are some guidelines that will ensure that your bouquet is on display for your loved one:

  • Do not bring scented flowers – this includes lilies. Some of our residents and staff are highly allergic to scented flowers.
  • Ensure that you have a vase to keep the flowers in as we do not have these on hand.

Having Flowers Delivered

Our preferred florist for deliveries is Buckets Fresh Flower Market in Abbotsford. The team at Buckets is familiar with our campus layout and can find the right drop-off location on our large campus.

Buckets Fresh Flower Market

Do you want to ensure that they are delivered to your loved one by Mother’s Day?
We recommend you arrange to have the flowers delivered the Friday before Mother’s Day.  This beats the rush and gives our staff the time to get your arrangement to your loved one!

Will staff assist in delivery of floral arrangements?
Staff will deliver floral arrangements to residents in Menno Home, Menno Hospital and Terrace East. In Primrose Gardens, Terrace West and the Pavilion apartment buildings, delivery must be done directly to the resident. There are no staff available to help with delivery on the weekend.

Guidelines when ordering:

  • Please do not send “scented” flowers – this includes lilies. Some of our residents and staff are highly allergic to scented flowers. Keeping them out of the buildings keeps everyone safe.
  • All flowers must be delivered in a container/ vase. Do not send “loose” flowers in paper that need to be transferred.
  • Potted plants must be delivered directly to the resident’s room or suite.

What address should I use for delivery of the flowers?
Be specific – this will help the florist delivery to easily find the right building and ensure delivery. Do not send to “Menno Place” as this will cause confusion for the delivery.

Resident Name: Full Name
Location: Choose from the locations and addresses listed below
Room # or Suite: If you know their specific location

Staff assistance with delivery:

Menno Home (24/7 Nursing Care – Long-Term Care)
32910 Brundige Ave
Abbotsford, BC V2S 1N2

Menno Hospital (24/7 Nursing Care – Long-Term Care)
32945 Marshall Rd
Abbotsford, BC V2S 1K1

Terrace East (Assisted Living)
2021 Primrose Street
Abbotsford, BC V2S 2Y9

Deliver directly to resident or Apartment suite:

Primrose Gardens (Independent Living)
2099 Primrose Street
Abbotsford, BC V2S 0E1

Terrace West (Independent Living)
32979 Marshall Rd
Abbotsford, BC V2S 8H4

Pavilion (Independent Living)
32943 Marshall Rd
Abbotsford, BC V2S 1J8