Safe Visits Begin Today – July 29, 2020 – Please read for details

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We are excited to tell you that the first safe visits with residents will begin today, July 29, 2020. We have three Visitor Centers set up and two staff will be trained today to welcome and facilitate the visits. We have a schedule for the month of August with visiting opportunities between Sunday and Thursday each day. Visits will happen between 11:30am and 6:15pm on these days. First priority visits are spouses being reunited. This will be difficult as these are no-touch, socially distanced, supervised visits.

We look forward to the promised funding from the Provincial Government that would allow us to triple the number of visit opportunities by hiring two additional staff per building. We have not received this funding.

Here are some answers to the questions that we have been receiving. We hope that this helps.

  1. How do I know when I can visit?
    You will receive a phone call from us inviting you to choose a time to visit.
  2. What times are available to visit?
    Visit times will be Sunday – Thursday between 11:30am and 6:15pm (start of last visit).
  3. Who can visit?
    There will be one designated visitor per resident. If the resident is able to choose a designated visitor, they will choose the person. If they are not able to choose, we will phone their Health Care Decision Maker (or Power of Attorney if they don’t have one) to identify the designated visitor.
  4. How many times can I visit my loved one?
    We have enough visit opportunities for every resident in Menno Home and Menno Hospital to visit once in the month of August. Everyone will get an invitation before we begin the second set of visits.
  5. Where can I visit my loved one?
    We have three visitor centers that will be the location for all visits.
  6. Can we visit outdoors?
    Not at this time.
  7. How long will my visit be?
    30 minutes.
  8. Does the visit need to be supervised?
    Yes. This is a Provincial Health Order. Our Visitation Assistant will be a respectful distance from you.
  9. What if my loved one is not able to be transported to the Visitor Center?
    We will work with the nursing team to find an individual solution for visiting your loved one.
  10. What about safe-visits with Terrace East Assisted Living residents?
    These have not started. Terrace East Assisted Living residents may visit outdoors in socially distanced visits.