Designated Social Visitor – Menno Home / Menno Hospital (Long-Term Care)

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Designated Social Visitors

Every resident in Menno Home and Menno Hospital is permitted ONE designated social visitor. This is in addition to any essential visitors who have been previously notified.

Some residents have a designated social visitor on record from a previous visiting time during the pandemic. For these residents, we have re-contacted the previous designated social visitor.

Others have joined our community in a time when this was not required, for these residents we have contacted the primary emergency contact as designated social visitor.

Questions? Please contact Garry Janzen, Life Enrichment Coordinator – 604.851.1332 | Garry.Janzen@MennoPlace.ca

  • If you are an essential visitor and wish to add a social visitor
  • If you are a primary contact and wish to know who the designated social visitor is for your loved one
  • If you wish to change the individual who is currently the designated social visitor (primary contact makes the change)

When can you visit?

Visitation Hosts are welcoming visitors at all entrances from 10am – 6pm every day of the week.

If you arrive outside of these hours, please anticipate a wait as the care team comes to screen and let you in.

Screening for Visitors:

Visitation Hosts have a current list of designated social visitors to permit for visits.

You must be fully vaccinated to enter a long-term care home (2 vaccination doses) and provide proof of vaccination.

You will be screened for symptoms of COVID, have your temperature taken and be given a rapid test (inventory permitting).

The rapid test is pain-free and takes 15 minutes for the results.

Please allow for this time prior to when your visit begins.

When you pass the screening with a negative rapid test will be permitted to enjoy a visit with your loved one.

You will be asked to use hand sanitizer and are required to wear a mask at all times during your visit.

FAQ:

How often can we change the designated social visitor?
Please call Garry Janzen to discuss any changes to the designated social visitor. At this time, with the high prevalence of COVID in the community, the protocols are intended to minimize the number of people who enter long-term care homes, reducing the opportunity for COVID to enter or be transmitted. As a result, changes to the designated social visitor will be made in the case of special circumstances.

How is the designated social visitor different than an essential visitor? 
An essential visitor has a role that is outlined in the resident’s care plan.

How do we know if our loved one has an essential visitor?
The essential visitor has been identified by the nursing team and notified of their designation.

How many designated social visitors can each resident have?
ONE designated social visitor per resident.

What if my loved one is palliative?
When a resident is palliative, all visitors are deemed essential and are permitted to visit.

Can we take our loved one on an outing?
At this time, we ask you to call the nurse to discuss any outings. The prevalence of COVID in our community is at a record-high and makes it much easier for an elderly senior to contract COVID and bring it into the Menno Place community. We do not recommend outings at this time.

Can we eat together on our visit? 
The resident does not have to wear a mask, so they may enjoy food and drink. The visitor must remain masked at all times with mask covering nose, mouth and chin. This does not allow for eating or drinking for the visitor.

Can a social visitor visit with multiple residents?
No. You may only visit with your loved one. Remain 6ft apart from all other residents and staff.

How long are these guidelines in effect?
Dr. Bonnie Henry, Public Health Officer will reassess these guidelines for essential and designated social visitors on January 18, 2022.

Visits to Menno Home and Menno Hospital – What changes January 1, 2022?

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January 1 – 18 (date of reassessment) – Essential Visitors Only in long-term care – Menno Home and Menno Hospital

Only Essential visitors may enter long-term care homes effective January 1, 2022. This order from Dr. Bonnie Henry will be reassessed on January 18th.

Essential visitors are only set up with the nursing team in conjunction with the resident’s care plan. Essential visitors are being contacted by our nursing team – these visitors are based on the current resident care plan. Screening and rapid testing (2x per week) will be required for all essential visitors.

https://bc.ctvnews.ca/b-c-bringing-back-visitor…
Assisted Living: Social visits permitted with negative rapid test
Independent Living: Self-Screening for visitors. Rapid tests not available at this time due to limited inventory.
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What is an essential visit? (Fraser Health definition): Essential visits are necessarily linked with an essential need identified in the care plan that could not be met in the absence of the essential visit. Essential visits are those that include, but are not limited to2:
• Visits for compassionate care, including critical illness, palliative care, hospice care, end of life
• Visits paramount to the resident’s physical care and mental well-being, including:
o Assistance with feeding
o Assistance with mobility
o Assistance with personal care
o Communication assistance for persons with hearing, visual, speech, cognitive, intellectual or memory impairments
o Assistance by designated representatives for persons with disabilities, including provision of emotional support
• Visits for supported decision making
• Visits required to move belongings in or out of resident’s room
• Police, correctional officers and peace officers accompanying a resident for security reasons

Add 15 minutes BEFORE your visit – Point-of-Care Rapid Testing is Now Mandatory for all Visitors to LTC and AL

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Effective immediately:
A rapid test with a negative result is required to enter Menno Home, Menno Hospital or Terrace East.
This is by order of the Public Health Officer.

Visiting Hours:
The COVID rapid test will be provided by the Visitation Host between 10am and 6pm. Phone the nurse to arrange a visit outside of these hours for essential visitors.

In order to enter, you must show proof of vaccination, government issued ID card and a negative rapid test result.

Please watch these two short videos on how to perform a Rapid Point-of-Care test:
CLICK HERE FOR VIDEO

From the Ministry of Health:
In recognition of the increased transmissibility of the Omicron variant of concern and given the vulnerability of the Omicron variant of concern and given the vulnerability of residents in long-term care and assisted living, even when fully vaccinated themselves, individuals visiting long-term care homes (both essential and social visitors) must be screened for COVID-19 by receiving a rapid point-of-care (POC) test prior to their visit.

Rapid POC tests provide the opportunity to rapidly screen people for COVID-19, with results ready in approximately 20 minutes. These tests can help reduce the potential for introduction and spread of COVID-19 in long-term care. The rapid POC screening requirement for all visitors is in addition to the current requirements for visitors to be fully vaccinated and to adhere to infection prevention and control measures.

Visitors who receive a positive rapid POC test result, choose not to receive a rapid POC test, or who do not demonstrate that they are fully vaccinated will not be able to enter the long-term care or assisted living building, including passing through the facility to access an outdoor space.

There are no exceptions to the rapid POC screening requirement based on medical exemption from vaccination, essential or social visitor status, including compassionate visits related to end-of-life. The rapid POC screening requirement in long-term care excludes children under age 12.

  • Visitors who receive a negative test result, provide proof of full vaccination, and are compliant with masking requirements and other infection control practices will be able to enter a facility.
  • Visitors who are screened as having symptoms or who receive a positive test result will not be able to enter a facility. They are required to self-isolate and seek further direction from public health. Their test result must be reported to Public Health.
  • Individuals who receive an inconclusive test result will be required to undergo another rapid POC test.
  • There are no exceptions to the rapid POC screening requirement based on medical exemption from vaccination, essential or social visitor status, including compassionate visits related to end-of-life. Rapid POC screening in long-term care and assisted living excludes children under age 12.

We thank you for all your hard work in keeping yourself safe, and in caring for your loved one in a time that is stressful and ever-changing.

Sharon Simpson
Director, Community Enrichment

MEMO: HOME & HOSPITAL: Service Price Increase Notice – Foot care and Hand care

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MENNO HOME & MENNO HOSPITAL

December 7, 2021

Subject: Service Price Increase Notice – Foot care and Hand care

Menno Place has been notified about a price change for the professional foot care and hand care provided to our residents. We wish to share with you that starting January 1, 2022 the price will increase by $10 for each service. We’re confident that even with the increase, prices remain competitive for the quality of the service that is provided.

Starting in January 2022, the charge for services will be $45.00 for foot care and $40 for hand care. The contractor providing this service has worked hard to keep costs down and is proud that this is the first increase since January 2019 (three years ago).

  • Foot care, as you know, is an important clinical service for older adults, especially those diagnosed with diabetes. We are pleased that we have professional nurse contractors to provide this service for our residents. We’d like to take this opportunity to remind you that these services include:
  • Foot care assessment – corns & callus care, cutting toenails, checking for skin infection & conditions, preventing potential problems, and moisturize feet.
  • Hand care assessment – cutting of fingernails, checking for skin infection & conditions, preventing potential problems, and moisturize hands.

If you have any questions or wish to discuss these changes regarding foot care or hand care for your loved one, please ask your Nursing staff.

Sincerely,
Kathrin McMath, MA, CHE, CPA, CMA
Chief Operating Officer
Menno Place

Family & Friends (Family Council) Meeting – Dec 16 2021

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Family and friends (Family Council) will be meeting via Microsoft TEAMS (online Video) December 16, 2021, 2:30-3:30 p.m.

Please click this link to join the meeting by video, or call the number with the code beside it to call in to the meeting. It is recommended to download Microsoft TEAMS onto your device to benefit from all its features. If you prefer not to download the app you can still use TEAMS through your internet browser.

Join us for the Family Council Meeting Dec 16th
Join on your computer or mobile app
Click here to join the meeting
Or call in (audio only)
+1 778-731-1352,,150475739# Canada, Port Moody
Phone Conference ID: 150 475 739#

Family and Friends is a regularly scheduled meeting for family members, friends or representatives for our residents in Menno Home and Menno Hospital. We will be having Chief Operating Officer (COO), Kathrin McMath, as our guest speaker. She will be discussing her role as COO, and will be available for your questions. The full agenda is below.

Family Council is a great way to learn, share and connect with other family members that are on a similar journey with their loved ones in long term care. We hope you will be able to join us.

Family Council: Agenda

TEAMS (online):  December 16, 2021, 2:30-3:30 p.m.

  1. Welcome and Introductions, facilitators: Kim Wiebe, RSW, Dan Janzen, RSW
  2. Guest Speaker: Kathrin McMath, Chief Operating Office
    • Introduction
    • Role
    • Questions
  1. Review and Purpose of Family Council
  2. Resources: Alzheimer’s Society
  3. Questions and feedback:
  4. Conclusion
    • Date and time of next Council meeting: March 17, 2022
    • Check Family and Friends newsletter emails for further details.

Booster shots are coming – October 28th, November 1 and ?

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We are excited to let you know that Menno Home and Menno Hospital residents will be getting their 3rd booster shot on October 28th!

Terrace East will be getting their 3rd shot on November 1st!

We have confirmation from Fraser Health that the Independent Living apartments WILL be included in the priority for 3rd booster shots – this includes Terrace West, Pavilion and Primrose Gardens.

We are also planning flu clinics for November.

September 23, 2021 – Menno Home W2 – OFF Enhanced Monitoring!!!!

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COVID UPDATE – September 23, 2021 – Menno Home W2 Off Enhanced Monitoring!

We are so pleased to bring you the announcement today that the Medical Health Officer has called Menno Home W2 off Enhanced Monitoring – all visits, activities and resident movement returns to normal!

We welcome you back to visit your loved one!

Although the fully vaccinated visitors is allowed to take off their mask when alone with their loved one, we are asking that you exercise caution and do not do so. As you know, a COVID exposure on a unit puts all residents into isolation in their rooms until the Medical Health Officer is assured that COVID will not be transmitted. As COVID continues to grow in prevalence in our community, the possibility of being asymptomatic and COVID positive increases – even for the fully vaccinated.

We are asking you to continue to provide the safest visits for your loved one and their neighbours by keeping your ask on throughout your time in all of our buildings.

See you soon!

September 22, 2021 – MENNO HOME E1 – 3 addtional residents have passed away

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HOME E1 UPDATE – September 22, 2021

We are sad to report that 3 residents from Menno Home E1 Chalet have passed away since the outbreak has been called off on September 18th and one is palliative. There were also 2 residents who passed away during the outbreak and 1 just prior to the outbreak. We extend our condolences to all who are grieving the loss of their loved one. This is very difficult for the staff who love and care for the residents who live in Menno Home E1. Please be prayerful for the families and staff  who are grieving the loss of these residents.

September 18, 2021 – MENNO HOME UPDATE

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Menno Home Updates

There will not be daily updates for Menno Home unless there is a change.
W2 Home will remain on Enhanced Monitoring until the Medical Health Officer deems that it is safe to go to routine infection control protocols. At this time, we are expecting that if there are no further COVID cases or symptomatic residents/staff this will happen by September 27th.

September 17, 2021 – !!!!!MENNO HOME OFF OUTBREAK!!!!! – New COVID positive = 0 (T=38: 37/E1 : 1/W2 )

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COVID UPDATE – September 17, 2021 – Menno Home Outbreak Called OVER!

NEW COVID POSITIVE CASES = 0

TOTAL COVID POSITIVE CASES = Menno Home: 38 (22 residents / 16 staff) (37/E1: 1/W2)

PASSED AWAY: TODAY = 0  (T = 2 residents on E1)

RECOVERED STAFF =  (T=13 recovered)

RECOVERED RESIDENTS = all but 1 resident is off of isolation!

We are so pleased to bring you the announcement today that the Medical Health Officer has called the Menno Home Outbreak OVER!

Thank you for your incredible support, prayers and well wishes. Thank you to the amazing staff team that we have taking care of the elders in Menno Home! Thank you, especially, to the staff who worked to care for and support the COVID positive residents – we are grateful to you all!

As there was a COVID positive exposure in Menno Home W2, it remains on Enhanced Monitoring.

What happens now?

Menno Home E1, E2, W1

  • E1, E2 and W1 is off outbreak precautions.( one resident on E1 to stay on droplet until tomorrow)
  • Social visit may resume
  • Group activities and communal dining may resume.
  • Visitors must wear a medical masks (fully vaccinated visitors may take the masks off when they are with their loved ones, unvaccinated and partially vaccinated visitors must keep the mask at all times

Menno Home W2

  • On enhanced monitoring
  • Social visits may continue for VACCINATED VISITORS ONLY
  • Group activities and communal dining may resume
  • Essential visits as before
  • Residents with even mild symptoms will be swabbed