Social Worker – Long Term Care

Our Social Worker is available to assist you and your family with a variety of services. Some of those include assistance with adjustment/transition to Long-term Care, referrals to community and government services, and communication between you, your family and staff.

Menno Hospital – Dan Janzen 604-859-7631 ext. 2275

Menno Home – Kim Wiebe 604-851-2411 ext. 2441

Medical Order of Scope of Treatment (MOST) – Long Term Care

We have a document your Doctor would be happy to discuss with you called the MOST.  This stands for Medical Orders of Scope of Treatment.

It explores your values, goals and the range of treatments available.

It indicates your choice for treatment should you become ill.

The MOST helps care providers honor what is important to you.

Only your doctor can complete this document. 

The MOST is completed within 30 days of move-in and reviewed yearly.

At Menno Place we believe that you and your families should: be informed, participate in planning, choose the degree of intervention, and review your choices regarding the management of life-threatening events and final stage of life with a medical person.

Consider a “Power of Attorney” for financial responsibility. Consider a “Representative Agreement” for care needs decisions.

Emergency Policy – As per the requirement of the Residential Care Regulations, we adhere to a policy whereby, if you develop an unexpected potentially life threatening problem that is unrelated to your diagnosis (e.g. fall with suspected injury/fracture), you will be transferred to Acute Care unless you direct us otherwise. This may disregard any degree of intervention previously signed.

Advanced Directives – MY VOICEis a planning booklet of advanced care plans that are instituted when people are capable adults. It gives healthcare choices that care providers respect when the person comes into their care.

The Ministry of Health Residential Care Regulation mandates that advance directives be in place for each and every resident.

Please contact the Social Worker/your nurse for more information about advanced care plans/MY VOICE.

Personal Health Care Decisions – Long Term Care

As a capable adult, you make your own health care decisions.  

Talking with family, friends and your healthcare team about the care you want or do not want in the future guides them if there comes a time when you are unable to make decisions for yourself.

People may lose the ability to make decisions about their own care when a health crisis occurs. 

With planning, you appoint someone to make decisions for you based on your previously expressed wishes. 

This substitute decision-maker (SDM) may be a close friend or family member. SDMs have defined roles and responsibilities under the law; namely they must honor the previously expressed wishes of the capable adult.

Please note that someone who has Power of Attorney (legal decisions) does not automatically assume decision-making powers for medical decisions. 

British Columbia has adult guardianship laws which ensure people’s rights and wishes are respected even when they are unable to communicate them.

The adult guardianship legislation has specific criteria about who is able to make decisions on your behalf.

For more information, please contact one of our Social Workers.

Care Team – Long Term Care

Members of the Care Team work together with you and your family to plan and review appropriate care and services.

Each member offers their own particular expertise to benefit our residents.

The Care Team may include the following:

Director of Care (DOC) MENNO HOME & Infection Control Lead – Kim Scott
Provides leadership and direction for all direct resident care services. The DOC is responsible for administrative systems which manage the nursing/care departments. DOC is responsible for the overall coordination of resident care. Issues that cannot be resolved by the Resident Care Coordinator (RCC) or the Licensed Practical Nurse (LPN) should be directed to the DOC.

Director of Care (DOC) MENNO HOSPITAL – Smitha Vargese 
Provides leadership and direction for all direct resident care services. The DOC is responsible for administrative systems which manage the nursing/care departments. DOC is responsible for the overall coordination of resident care. Issues that cannot be resolved by the Resident Care Coordinator (RCC) or the Licensed Practical Nurse (LPN) should be directed to the DOC.

Residential Care Coordinator (RCC) Resident Care Coordinators are Registered Nurses who are responsible for the coordination and leadership on specific units during the day.

Registered Nurse (RN) Clinical Lead – Registered Nurses who provide direct care oversight and nursing care to the Home and Hospital on evening and night shifts.

Licensed Practical Nurse (LPN) – LPNs provide direct care to residents regarding medications, physical & emotional needs, treatments, etc. LPNs report to the RN on their shift.

Health Care Assistants (HCA) – HCAs provide direct resident care. They assist you with personal care, bathing, meals, and transferring to and from bed/chair/toilet. HCAs report to LPNs/RNs.

Unit Clerk – Our Unit Clerk is responsible for clerical resident focused tasks.

Occupational Therapist (OT) – The O.T. provides direction over equipment needs such as specialty mattresses, wheelchairs, etc. 

Physician – All residents admitted are under the care of a local physician, who oversees their care. Our homes also have a Medical Director who is involved in medication reviews, care conferences, and oversees the physician teams.

Recreational Aide (RA) – The Recreation Department has a range of programs that provide mental, social, and physical stimulation. The recreational aides plan special events, birthday parties, small group activities and 1:1 interaction. The also coordinate ZOOM calls between the friends and families of the residents. The monthly calendar provides information on all recreation activities.  Check the activity board for the monthly calendar. Please see the website at www.MennoPlacelife.com for further information.  Manager, Recreation & Volunteers – Joanne Sweeney

Rehabilitation assistant (REHAB) – We have a walking program, which operates on a weekly basis on each unit. The Rehab Assistant, under the direction of our Occupational Therapist, strives to maintain mobility. Please note there may be a waiting list for this program.

Music Therapist (MT) – A music therapist provides limited hours of music therapy. This a special “therapy” your loved one must meet a specific criteria to be included.

Social Worker (SW) – Our Social Worker is available to assist you and your family with a variety of services.  Some of those include assistance with adjustment/transition to Long=term Care, referrals to community and government services, and communication between you, your family and staff.  Menno Home – Kim Wiebe,  Menno Hospital – Dan Janzen

Dietician – A registered Dietician ensures meals include the right nutrition, and texture to accommodate swallowing needs. She will meet with you to discuss food preferences shortly after move-in.

Receptionist – A receptionist answers our main switchboard Monday through Friday, from 8:00 AM to 4:00 PM. After hours, we have an automated system to guide your calls.  If you know the local/extension number of the person to whom you wish to speak, you may enter it immediately upon hearing the voice message.

Dining Experience – We desires to produce and deliver a variety of fresh, high quality nutritious meals. The menu changes on a seasonal basis to be able to access local fruits & vegetables that are in season. Residents have a regular opportunity to speak into, critic and praise the food they are served. Helping us to deliver meals that are enjoyed by the residents. Manager Dining Experience – Angela Ross-Fehr

Housekeeping – The housekeeping department is responsible for cleaning surfaces and floors and disinfecting equipment as part of our infection control program.  All resident rooms are cleaned regularly. Manager Housekeeping and Laundry – Leanne Tanner

Laundry – The laundry department launders all bed linens, towels and personal laundry.  All pieces of personal laundry must be labeled with resident first and last name to ensure clothing is accurately returned to resident.  A one-time labeling fee is charged for this task.  Labeling of personal clothing may take 1 – 3 days. Manager Housekeeping and Laundry – Leanne Tanner

Maintenance – The maintenance staff keep our residents, visitors and staff safe by servicing and maintaining the buildings and grounds on a regular basis and ensuring all equipment is working and hazard free. Manager, Environmental Services and Material Management – Bas Kerval

Volunteers – Volunteers contribute their time and energy, to enhance your quality of life. Examples of volunteer opportunities include escorting you on bus trips and to chapel services, visiting, sharing special talents, and helping at special events. Applications for volunteering may be found on our website, at www.MennoPlacelife.com 

Personal Equipment Aids – Long Term Care

We strongly believe in providing you with the best quality and the safest care possible.

Should the need arise, our Occupational Therapist is available to help you choose specialized equipment that best suit your needs.

Basic wheelchairs are provided free of charge.

Specialized equipment may be available for rent.

Our OT will advise if equipment is suggested for purchase.

Menno Place stocks a limited supply of certain commonly used items, such as toilet seat risers and hip protectors. These are for sale at cost to the resident. Purchase costs are your responsibility.

Our Social Worker can help determine your eligibility to access extended health or third party payer benefits.

We request that you have your personal assistive equipment (including electric wheelchairs) inspected and serviced regularly.

For repairs you can choose a private company to do the repairs or request the Menno Place Maintenance Department for a quote to repair resident owned equipment.

Menno Place is not responsible for the cost of maintenance, repair or replacement of these items.

If you have questions regarding our equipment rental program, please speak with our nursing staff and they will provide you with a brochure and direct you to the appropriate person.